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Mix-pop.store

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Mix-pop.store Reports & Reviews (1)

I found the coolest gift on Pinterest for my two nephews. It was an electric 360-degree rotating scooter, and I had to order it for Christmas because I am a cool auntie. It was nearing Christmas and I knew that my order wasn't going to arrive until after Christmas, which I was okay with. But then the time had gone by and still no order. I looked at my emails to track my package with the tracking number provided, but the tracking number that was provided did not exist. I thought it odd and figured that this package was coming from outside the country so I reached out to the companies customer service. The first red flag was that the only way to contact the company was via an outlook email address, no phone number, and no physical address. However, I sent my email inquiring about my package and heard nothing back.

After a short while, I reached out to the company again reflecting that I understood their shipment policy and the shipping time. The policy states that items ordered would take approximately 21 business days to process and ship. I acknowledge the time for processing and shipping, with holidays included I should receive my package around January 21, 2022. I expressed in my second email that if I do not receive my items or a refund that I would pursue other actions in order to get my money back. Again, no response.

Finally today, January 26, 2022, I sent a final email expressing that if I do not receive a response within 24hours that I will be taking action through my bank and whatever means necessary and that I would be reporting their website for false advertisement. Luckily, I only spent $103.00 on what I am now sure is a scammer's website. I was so excited to see my nephew's eyes when they got this gift, but instead, I have been dealing with the hassle of it all.

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