Mncr.shop Reports & Reviews (1)
Mncr.shop Contacts
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If you know any contact information for Mncr.shop, help other victims by adding it!
Scammer's email [email protected]
Country United States
Victim Location MA 02108, USA
Total money lost $155
Type of a scam Online Purchase
Thank you for your attention.
Regards
Abed
Abed
1. I decided to purchase a pair of shoes from MNCR.SHOP. Before making the purchase, I conducted research and found no negative reviews or suspicious comments about the website, which increased my confidence in its legitimacy.
2. The website accepted common payment methods like VISA/Master, further reinforcing my trust in their credibility.
3. On January 8th, I created an account on the website and placed an order for the shoes.
4. I made the payment using my credit card, expecting the parcel to arrive within 5-7 days based on the website's declaration.
5. Following the purchase, I received a confirmation email from the webshop.
6. After a few days, I attempted to log in to my account to track my order but encountered difficulty.
7. Upon contacting the support service, I was informed that there was a technical error preventing me from accessing my account, for which they apologized.
8. As the expected delivery timeframe passed, I reached out again to inquire about the status of my parcel.
9. The support service provided a tracking number, but it was invalid. When questioned, they explained that tracking would be available once the package reached the Netherlands.
10. The next day, I followed up again, and they provided another tracking number, assuring me that the package was on its way. However, this caused further doubts due to the delay and contradictory information regarding the tracking number.
11. Requesting a specific delivery time and date, I was informed that deliveries usually took 5-10 days, which had already passed.
12. After 17 days since the purchase, on January 24th, I sent an email to the support service requesting a refund and order cancellation due to the merchant's breach of contract and failure to meet the agreed-upon terms.
13. However, the email was not delivered and was returned after 2 days.
14. I then attempted to contact the support service using another email address I had, but as of now, I have received no response.
15. Consequently, I am requesting a refund of my payment due to the seller's breach of contract. Despite the website's commitment of delivery within 5-7 days, over 20 days have passed without receiving a correct tracking number or the parcel itself.