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Mobile home parts store

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Mobile home parts store Reports & Reviews (1)

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Mobile home parts store needs investigated for fraud and theft. I made an online purchase for fiberglass stairs ordered on March 26, 2021. The website stated the product will arrive by April 2, 2021. When the stairs had not arrived by said date I called the company who informed me they are waiting for the product to come in from customs and will be shipped by Wednesday. I called back April 14, 2021 because the product had not arrived as stated. I spoke to a female who stated her name was Sierra. She became surly when I asked questions about the arrival date. I requested to speak with a Supervisor and Sierra placed me on hold. When Sierra came back she told me the Supervisor was at the warehouse. I asked how she knew where the Supervisor was and if the Supervisor was unavailable. She was not able to answer. I requested a cancellation and refund for the product. "Sierra" stated, "Oh you want your money back?" then hung up on me. I called the company back and after the automation the phone immediately disconnects. I called back several times and then called on my daughters phone; after the automation her phone also disconnected. I viewed the reviews and found I am not the only one they have done this to.

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