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Momoop Reports & Reviews (3)

- Wauconda, IL, USA • Mar 27, 2024

This company uses copyrighted ads and pictures from honeymark.co and reproduces their merchandise. They bait customers from social media ads. Their product is of horrible quality. Their website does not indicate that they are located in China. They will ship the product internationally for $6.99, however if you want to return the merchandise they will only offer you a 20% refund or require you to pay to ship the item back yourself to China. They will take 10 days to ship the item and if you tell them you would like to cancel the order, they will immediately send you a shipping notice.

- Haledon, NJ, USA • Mar 16, 2024

The website and ads for this company were very misleading. The website portrays an American company, but the item shipped from China and took weeks to arrive. The item was poor quality, lots of loose threads making the item unwearable. The company interacted with me via email, but said it was my responsibility to pay for return shipping back to China, even though their website says they should provide a shipping label for returns related to quality. They went back and forth with me to determine how much of a refund I would settle for - 20%, 30%, finally 60%. At this point, I gave up because I was sick of the back and forth communication. I hope to see the refund in my account but have not yet. I am frustrated at this loss and don't want others to be scammed by this fraudulent company.

- Hamburg, NY, USA • Feb 19, 2024

I saw an advertisement on social media for a bathing suit company. The description and pictures were very nice. I purchased the suit with my credit card. It was delivered from China. The product I received did not match the pictures or description at all and the quality was very poor. I reviewed the return policy and contacted the company. They offered me a fraction of the cost of the item as a refund, but I demanded a full refund, based on their return policy and their false advertising. It is not resolved.

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