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Monkeyfeetusa.com

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Monkeyfeetusa.com Reports & Reviews (21)

- Amarillo, TX, USA
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I ORDERED SHOES FOR MY DAUGTHER BACK IN JULY OF 2022. RACHEL KEPT POSTING ON THE MONKEY FEET VIP PAGE ON FB. MAKING UP EXCUSES SAYING THE SHIPMENT WAS HELD UP AT CUSTOMS, THEN WHEN THEY MOVED THE WAREHOUSE TO FLORIDA THE EXCUSE BECAME THERE WAS A HURRICANE WHICH THEN CAUSED THE DELAY. THEN SHE WENT BACK TO BLAMING HER SUPPLIER FOR THE HOLD UP. THEN IN FEB OF THIS YEAR SHE FELL OFF THE FACE OF ALL SOCIAL MEDIA. SHE DELETED HER MONKE FEET FB PAGE, AND HAS TAKEN DOWN THE WEBSITE AS WELL. I HAVE TRIED TO DISPUTE THE CLAIM WITH SEZZLE BUT BECAUSE IT IS PAST THE 180 DAYS THEY WILL NOT REFUND ME MY MONEY. THEY TELL ME TO REACH OUT TO THE MERCHANT, BUT LIKE I SAID THERE IS NO WAY OF CONTACTING HER ANYMORE. LUCKILY I WAS ABLE TO GET MY MONEY BACK ON ONE OF MY ORDERS, SO I AM ONLY OUT 70 DOLLARS.

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- Sheridan, IN, USA
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Preorders promised to ship. Then excuses about delays and supply chain issues. Ordered in September, requested refund in January with no answer. Now the page and all social media are shut down.

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- Kenosha, WI, USA
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I ordered several pairs of childrens shoes from the Monkeyfeet website, but nearly all were listed as preorders. Rachel continued to have excuse after excuse as to why shoes were not shipping within the originally promised turn around time. She was very convincing to her customers as to why the shoes were held up--supply chain issues, shoes stuck in customs, the hurricane and it goes on. She encouraged customers to not file chargebacks and to instead request a gift card for a future purchase with a small bonus amount added for the "inconvenience". At this point I have orders dating back as far as April 2022 that I have yet to receive as of February 2023. I have so far spent $260

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- San Juan Capistrano, CA, USA
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I placed several orders for shoes after being recommended by my friend. They were all pre-orders that were supposed to ship in a few months. Shipping was delayed supposedly and then she stopped communicating completely and refused to issue refunds.

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- Ten Mile, TN, USA
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Owner offered preorders (ship 3 months out from purchase/close date), kept pushing back ship dates and ultimately never shipped the products. Offered gift card refunds (pretty much bribed people to do so with additional $10 if chose gift card refund) and then completely shutdown business, thus scamming me and thousands of others by refunding money to a gift card that is now useless, rather than issuing back to original payment method. She knew after x amount of days, people could not get their money back from third party companies and also knew if she offered gift cards with additional $10 that she would also get to keep that money once she ghosted everyone. For an ENTIRE year of 2022 she continuously ran ridiculously cheap sales for daily deals and preorders that come to find out, was never even ordered. She owes her vendor over $500k alone as well as several more thousands accumulative to so many others including myself. Meanwhile she is out living large all 2022-currently, moving states, driving and buying luxurious houses and vehicles and going on luxurious vacations. This is all facts, not opinions. She has committed a federal crime, taking money for products to ship via usps (including the option of charging route shipping) with no intentions of ever shipping the shoes! There is a mass amount of evidence in a fb group created specifically for victims of this fraudulent scammer.

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- Clifton, TN, USA
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I purchased shoes off the website. She never shipped them. She kept saying they were delayed and then proceeded to shut down all means of communication.

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- Pharr, TX, USA
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I have includ3d one of my orders from 2022 that I haven't received still have alot more from 2022

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- San Tan Valley, AZ, USA
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Ordered from a pre order in may of last year and was continuously informed via her Fb group posts that production/shipping was delayed etc. Emailed to inquire and got an immediate response as follows

Hello,

Below is a list of all open orders and their current status.

Orders that are listed as cancelled are no longer being produced, we

are so sorry. Please fill out the form for orders in this category in

order to receive your refund/gift card.

Orders that are listed as delayed will still be shipped but if you no

longer wish to wait, we can absolutely issue you a refund or gift

card.

Please locate you order in the ranges below and fill out this form

letting us know how you’d like to receive your refund.

If you would like GIFT CARDS ONLY, please fill out this form:

*********************************** If you would like refunds to the original payment method or a combo of

refunds/gift cards, fill out this form:

*********************************** If your order is in the “DELAYED’’ category and you would like to wait

to receive it, there’s no need to fill out the form.

Thank you for your patience and have a great day!

The Monkey Feet Team

**********************

Orders in the range below have been CANCELLED. You must fill out the

form if your order falls in any of these ranges so we will know how to

refund you.

462840 through 468227(JULY shipping dates)

468490 through 471183 ( AUGUST shipping dates)

471694 through 476479 ( SEPTEMBER shipping dates)

477489 - 479687 (OCTOBER shipping date) - “Christmas in July”

pre-order. This is the ONLY pre-order with an October shipping date

that is being cancelled.

489937 through 490361 (8 WEEK PRODUCTION TIME) - New Line from Mexico

***************************************************

Orders that fall between 448932 and 460597 (these orders had MAY and

JUNE shipping dates) have NOT been cancelled. Although they are

incredibly delayed due to customs hold ups beyond our control, they

have arrived and are currently being shipped.

***************************************************

Orders in the ranges below ARE NOT being cancelled. They are in

production and running behind schedule and will be shipped in

February.

If you would like to wait for your order, no further action is

required. If you would like your order to be cancelled, please fill

out the form with your chosen refund method.

476480 through 477488 (OCTOBER shipping date)

479688 through 480116 (OCTOBER shipping date)

480439 through 486709 (NOVEMBER shipping date)

486710 through 499482 (DECEMBER shipping date)

***************************************************

Orders 499753 through 507490 with JANUARY and FEBRUARY shipping dates

will be shipped by the end of February.

We truly appreciate your patience and understanding more than you know.

The Monkey Feet Team

I was not contacted that my order was cancelled or informed and would not have known had I not inquired. I never received a response back in request for my refund and have disputed with my bank for cancelled order but no charge back.

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- Atlanta, MO, USA
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The scammer kept pushing back and blaming production and that she hadn't recieved inventory. In December she pinned a post threating if we did chargebacks she would delete us all. The In February 2 she just disappeared turning off her website and closing her Facebook page and not responding to emails.

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- Kearney, MO, USA
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MonkeyFeet USA is a boutique shoe shop that had been in business since 2017. They provided cute shoes at a reasonable price. She started taking pre-orders for shoes in early 2022 to ship in March/April of 2022. Orders continued to be taken, money was sent and no shoes were shipped. Now it has come out that she owes hundreds of thousands of dollars for I shipped orders, owes her supplier $500k. There is proof on many buyer beware pages on FB along with a few TikToks about it.

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- Ethel, MO, USA
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I ordered shoes July 19, 2022 and they were never shipped.

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- Lakeland, FL, USA
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Rachel ( the owner of Monkey Feet) kept deleting shipping times for several orders of the shoes I purchased for my child. Week delays became month delays became a year. I had to go through Paypal, my bank, sezzle to try and get my money back for shoes orders that ended up 1) being canceled or 2) not being shipped.

She has now shut down her Instagram, Facebook, Etsy, website and email . There is no way to contact her or her husband .

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- Mascotte, FL, USA
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The company took preorders for shoes and never shipped them and stopped giving out refunds. The owner shutdown the website, and the Facebook page was paused when customers began questioning her. There are over 10,000 people who are out thousands of dollars. They were evicted from their warehouse in Naples and sold their home and moved to New Jersey paying cash for their home. Their manufacturer has also been scammed out of $500,000 dollars due to wire fraud.

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- Lenoir, NC, USA
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Places multiple orders with this company and the owner continued to push delivery dates back. Asked for refund and was never given one. She has closed her company down, stolen money, did not ever deliver the product that was paid for.

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- Topeka, KS, USA
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Paid for orders on monkeyfeet website and owner kept providing excuses as to why orders weren’t shipping by initially provided turnaround time. Been waiting a year for shoes ordered and unable to file disputes due to length of time outstanding. Website is now down and emails are unanswered. Owner scammed thousands of people out of money and even scammed manufacturer out of approximately $500k after sending fraudulent wire transfer receipt to manufacturer. Shoes are now stuck in FL business address but owner was evicted. Customers are now out thousands of pairs of shoes, out thousands of dollars and manufacturer is out hundreds of thousands of dollars. There is a Facebook buyer beware page available with documentation and proof of lies/excuses provided by business owner regarding delays with orders. Delay updates provided by owner created false hope in customers and appear to have been timed perfectly to prevent people from filing disputes/chargebacks. Now people are out thousands of dollars.

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I made many multiple orders that she advertised as preorder and they kept getting pushed back and delayed far beyond when I could dispute the charges and now I am out almost 1200$. Now she has disappeared and basically closed shop.

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I ordered from a pre-order on September 23, 2022. The shoes were supposed to ship in December. I still haven't got them, no one would respond to emails requesting refunds and now the company is closed, the owner is MIA

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- High Point, NC, USA
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Orders continuously delayed and several excuses made. Requested refund to original method and received gift card to company instead, used GC and product also never came from that order. Generalized threats and very unprofessional customer service by owner blasting her customers all over Facebook for their “stupidity”, etc.

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Two orders placed that were never fulfilled. Multiple reports online and social media regarding this company defrauding many people.

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They offered preorders on children's shoes. Order was placed in February 2022 for a June 2022 ship date. The owner claimed they were “stuck in customs” for months… said they arrived in January 2023 and would be shipped. Then she closed her website, and paused all her social medias. Shoes were never delivered and money was never returned.

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