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Moon cosmetics

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Moon cosmetics Reports & Reviews (1)

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I ordered my products 11/30 and 12/3 & have received an email stating a label has been made. It is now almost the 1st of January & I have yet to have been sent an email saying my stuff has been shipped off. I have emailed various times and have gotten horrible customer service. All they are telling me to do is be patient because they received 30k orders. Which at first I tried to be understanding but larger companies have shipped out my orders faster than she has and has amazing customer service. No reason her company states that processing times are 9-14 days & its been almost a month and all they can tell me is be patient. No type of discount or anything has been offered for my inconvenience.

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