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Moving Storage Squad LLC

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Moving Storage Squad LLC Reports & Reviews (1)

*****WARNING DO NOT USE THIS COMPANY PLEASE READ REVIEWS*******

I contact this company to move my mothers furniture from Rochester NY to Florida. The driver never showed up on the date of the move. He then called around 9:30pm on the day that the move was suppose happen and said he is calling to confirm the move for the next day. Mind you my mother lives in an apartment complex and had to be out on the date scheduled to move. I had to end up renting a Uhaul truck and storage the next day to place my mothers things in. I called to ask for the deposit back because they had broken the contract and the representatives are very rude and will hang up on you. Finally a representative claimed that my mother would get the deposit back in 3 to 5 business days. I guess you know that did not happen and my mother had to end up calling the bank to report it as fraud in order to get the money back. I am kind of glad that things happen the way it did because my mother only lost a deposit from them, from reading the most recent reviews people on here have been scammed out of thousands of dollars or have not received furniture or damaged furniture. These people will tell you what you want to hear in the beginning and are extremely nice during the sale. But as soon as things go wrong they turn into completely different people. Rude, nasty and unprofessional. This place should be closed down

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