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My Comfy Pant

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My Comfy Pant Reports & Reviews (2)

• May 06, 2024

1. They advertise clothing that does not match their online descriptions.

2. They are in violation of their return policy. I had to go back and forth 8+ times via email to finally get return info from them. Then they revealed that they "recently" moved their manufacturing to China so you have to osy for shipping to China, which of course costs more than the actual purchase. Their website makes it seem as of items are being shipped from California.

Here's their policy: " If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.

Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right."

I purchased several pairs of pants after seeing the company pop-up in my google search. But when I received my items the quality was terrible and falling apart. I have reached out to the company via the email they suggest for returns ([email protected]) 5 times and have had no response. I've also tried calling their phone number provided on their website and received no return call despite leaving multiple voicemails.

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