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My Luv Seed Reports & Reviews (1)

Date: Sun, Dec 12, 2021 at 10:13 PM

Subject: Re: Where is my order!!!

To: Jean Robbins

I want my

Money now! My bank has been contacted and you have not provided me with the product I paid for nor do I have my money back



On Fri, Dec 10, 2021 at 9:56 PM xxxxxx wrote:

Is this no response game! Np Tomorrow morning I will go to the bank, BBB, FB and make formal fraud scam report



On Fri, Dec 10, 2021 at 4:33 AM xxxxxx wrote:

Where are we at with shipping?

---------- Forwarded message ---------

From: Jean Robbins

Date: Thu, Dec 9, 2021 at 4:14 AM

Subject: Re: Where is my order!!!

To: xxxxx

Dear xxxxx,

I'm really sorry that we have applied for the manager to intervene in your order.

As for your order, we will arrange shipment for you today.

After that, you will receive the tracking number, and we will always pay attention to the order when it arrives at your address

All the best,

Jean



From: **** ******* Sent: Thursday, December 9, 2021 4:11

To: ***** ****** Subject: Re: Where is my order!!!

MLS2043a,We will arrange the shipment for you today, and I will provide you with the tracking number as soon as possible.

We look forward to your patience.

 

From: xxxxx

Sent: Wednesday, December 8, 2021 21:49

To: **** ******* Subject: Re: Where is my order!!!

Elaborate what is an immediate send? One moment you said you have given me a partial refund and resent and the next msg you are asking what do I what and agree to? None of this makes sense to me. Who is your manager! I need a phone number for he or here immediately or proof of the rectification of this issue



On Wed, Dec 8, 2021 at 6:03 AM xxxxxx wrote:

Please Clarify what is an immediate send? How long will it take to get to my home? I need a time frame and guaranteed delivery date



On Wed, Dec 8, 2021 at 5:10 AM **** *******  wrote:

In order to solve your problem as soon as possible, I have applied for immediate resend of the package or full compensation for you,

which is acceptable to you. I am looking forward to your reply as soon as possible.

From: **** ******* Sent: Wednesday, December 8, 2021 5:04

To: xxxxxx

Subject: Re: Where is my order!!!

Dear Customer,

Can you wait patiently for 5 days? I will give you a satisfactory solution as soon as possible.

Thank you for your understanding.

All the best,

Brenda

From: xxxxxx

Sent: Tuesday, December 7, 2021 6:52

To: **** ******* Subject: Re: Where is my order!!!

Yes, that would be fine will contact you if I don’t receive in 5 days in addition at this point I do want the 30% refund promised this has really inconvenience myself.

On Tue, Dec 7, 2021 at 3:11 AM **** *******  wrote:

Dear xxxxx,

So sorry for the inconvenience caused to you.

I have called the logistics company and asked them to deliver the package as soon as possible.

If you do not receive the package within 3-5 days, please contact me in time and I will arrange to resend the package for you.

Can you accept that?

I will feedback to our manager and change the logistics company. I apologize to you again.

All the best,

Jean



From: xxxxxxx

Sent: Monday, December 6, 2021 18:30

To: **** ******* Subject: Re: Where is my order!!!

Like if this was your order. Would you not want concrete answers. your company should be able to pick up the phone and hold the logistic company accountable for answers! How do they not update transit info if you paid just that to send and track the Oder. Like give me the number I will hold them accountable. Obviously I want to work with you and want the product but please give me more info the replacement order went out or has not as of yet? If they did what is the eta to when it went out



On Mon, Dec 6, 2021 at 4:31 AM **** *******  wrote:

Dear xxxxxx,

Feel so sorry for the trouble caused for you.

We have arranged the replacement order for you, tracking number 93001109246000000016193559.

But the shipping seems that the package is still in transit and not updated, how about we apply a 30% refund for you as our apology and hope you can kindly wait for a week?

If you still can't get the package, please don't worry, we will apply a full refund for you, how do you feel?

Looking forward to hearing from you.

Sincerely,

Jean

From: xxxxxx

Sent: Saturday, December 4, 2021 8:08

To: **** ******* Subject: Re: Where is my order!!!

I need answers not run arounds! The tracking number shows it was returned to you. I have no estimated time of arrival.

How do i get in touch with your manager?

What is he or she’s name?

What is the tracking number?

What is al number at the logistic company?

What is the logistic company’s name and phone number?

What % & amount was that I paid was refunded to me as I don’t see it in the bank?

Provide me proof of that refunded amount please.

What is the new tracking number?

Need responses not run arounds. This info is needed ASAP within the next 24 hours to show that your truly liking with me and not scamming

I’m ready to take action on my end to assure you don’t scam 1 more person!

Unsatisfied customer

xxxxxxxx

I



On Sat, Dec 4, 2021 at 3:51 AM xxxxxxxx wrote:

I will check my bank. So am I just to wait until the nay is a year and the clothes don’t fit him to receive or is there a estimated time band or deadline. Where is the manager? You can’t give me the new tracking number? What is the logistic company’s name?



On Sat, Dec 4, 2021 at 2:10 AM **** *******  wrote:

I'm sorry that we can't control the speed of logistics, but in order to appease you,

I have applied for a partial refund for you.

I hope you can understand that we are looking forward to your understanding in order to make you feel better about the transaction



From: xxxxxxxxx

Sent: Friday, December 3, 2021 22:28

To: **** ******* Subject: Re: Where is my order!!!

Are you going to have your manager call me and provide me with the below information? I should not have to continue waiting if you are a not a scam. Give you until the 24 hours before I report



On Fri, Dec 3, 2021 at 6:44 AM xxxxxxxx wrote:

Obviously, the trust is broken. I would first like your manager to contact me ASAP. There is no reason why this has not been done after my request and I want your manager to provide me an eta ,either a number for al at the logistic company and or a phone number with a new tracking number so u can verify myself! willing to still work with your company to receive the product. I then will be willing to be patient at this time I believe in my hearts of hearts your company is a scam and you have not proved me otherwise!



On Fri, Dec 3, 2021 at 3:55 AM Jean Robbins wrote:

Now I am giving feedback to my manager. At present, the logistics company will deliver the package to you as soon as possible.

Can you accept 15% refund and wait patiently for the logistics to arrive at your address?

If you have any questions or questions, please feel free to contact us.

We will reply to you within 24 hours.

Wish you a happy life!

Your loyal seller, Nora



From: xxxxxx

Sent: Thursday, December 2, 2021 22:07

To: **** ******* Subject: Re: Where is my order!!!

Since now everything seems to be falling in deaf ears. You are refusing to have a manager call me. Your company Is obviously a scam and you are even not responding to issuing my Refund $ . My first call will first be contacted by my bank and there after from others. This was never a threat it is a promise! You will not continue robbing scamming!



On Tue, Nov 23, 2021 at 4:17 AM **** *******  wrote:

Dear Customer,

I will investigate the specific location of the package as soon as possible

and update the latest logistics information by email as soon as possible.

I look forward to your father's understanding.

Sincerely,

Jean



From: xxxxxxx

Sent: Monday, November 22, 2021 9:50

To: Jean Robbins

Subject: Re: Where is my order!!!

What is going on with my order I see no shipping movement with tracking number below since the 14th of November.



On Mon, Nov 15, 2021 at 2:16 AM Jean Robbins wrote:

Dear Customer,

Thank you for your letter.

Resend track number :93001109246000000016193559

Have a nice day!

All the best,

NORA

From: xxxxxxx

Sent: Sunday, November 14, 2021 12:39

To: **** ******* Subject: Re: Where is my order!!!

What eis the eta on arrival and tracking number



On Thu, Nov 11, 2021 at 10:43 PM Jean Robbins wrote:

Dear Customer,

Thank you for your letter.

we will resend it to you,no worries.

Have a nice day!

All the best,

Sarah

From: xxxxxxxxxx

Sent: Thursday, November 11, 2021 22:04

To: **** ******* Subject: Fwd: Where is my order!!!

Please resend I want the product. Just need an tea and tracking number and assure it’s sent to the correct address

xxxxxxxx

xxxxxx

xxxxxxxxx

----------

Forwarded message ---------

From: **** ******* Date: Thu, Nov 11, 2021 at 9:54 PM

Subject: Re: Where is my order!!!

To: xxxxxxxx

Dear Customer,

Thank you for your letter.

Now, would you please accept me or arrange resend or refund for you?

Looking forward to your reply as soon as possible.

Have a nice day!

All the best,

Sarah

From: xxxxxxx

Sent: Thursday, November 11, 2021 21:45

To: **** ******* Subject: Re: Where is my order!!!

I am one step from reporting this company as scam to FB, ScamPulse.com ,my bank, the news, Ann’s bad reviews nothin short to get an atty involved if needed. I need a call at 813-xxxxxxxwith resolution



On Thu, Nov 11, 2021 at 11:45 AM xxxxxxx wrote:

It’s been over 2 days no response received can you please provide me with a manager contact phone number.



On Tue, Nov 9, 2021 at 2:44 AM **** *******  wrote:

Dear Customer,

Thank you for your letter.

We will feed your questions back to our relevant departments.

We'll let you know as soon as we hear anything from them.

Please contact us for 1-2 days and we will provide you with the best solution as soon as possible.

Have a nice day!

All the best,

Sarah

From: xxxxxxx

Sent: Tuesday, November 9, 2021 2:38

To: Jean Robbins

Subject: Re: Where is my order!!!

Look at the tracking it was returned to the sender .They sent this back to you as my zip codes is xxxxx. I live in Tampa Florida



2:02 AM **** *******  wrote:

Dear Customer,

Order #MLS2043

Tracking number:**************************

tracking link: https://t.17track.net ,2021-11-08 09:43

******** ***** IL 60131, Delivered,

We just received the info from the shipping company that your parcel has arrived at your post office and needs to be picked up.

Post :020-23 22 21/+46 8 23 22 21

Have you gotten your parcel?

If you have not gotten it , could you please dial your local post office and ask them to deliver or pick it up yourself?

If you get the package or not, please feel free to contact us again.

Thanks for your understanding!

All the best,

Brenda



 From: xxxxxxxxx

Sent: Monday, November 8, 2021 8:01

To: Jean Robbins

Subject: Where is my order!!!

It’s been way too long

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