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My Prepaid Center

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My Prepaid Center Reports & Reviews (3)

• Jun 14, 2024
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Text stating - Due to new security measures, we have blocked your prepaid card. To reactivate your card and avoid any loss of funds, please visit https://myprepaidcenterservices.com

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I received a settlement payment from a class action lawsuit and a prepaid online MasterCard from this company was my only payment option. To activate the virtual card and obtain the card information, I was forced to complete a maddeningly complicated matching dice captcha (find a matching pair of icons out of 30 different dice, some of which are upside down and in dark shadows, six times in a row) - a deliberately near-impossible task specifically designed to make you fail. I had to do this 12 times. Then I had to wait for verification codes that expire in 15 minutes to be emailed to me- again, 12 times- but the first 11 codes expired before I received them. There are many, many complaints from cardholders that the prepaid cards have a ridiculously short expiration date, and cards frequently expire before the balance can be used. The fees are exorbitant , unreasonable, and hidden in such fine print you'll never see them: they charge you to convert the online card to a plastic one, to use it at an ATM, to transfer funds to another card, to send a paper statement, to use it in foreign transactions, to replace a lost card, the list goes on & on. Forget about customer service or finding an answer in their FAQs- the search function on the website is broken. It appears everything about these cards is deliberately designed to prevent you from activating them and using the funds. Perhaps they get a kickback from the issuing merchants based on a percentage of the funds that go unclaimed? I can think of no other reason for this company to exist.

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When we purchased four new car tires from a local tire dealer we were informed that the maker of the tires General Tire would be mailing us a rebate. A few weeks later a prepaid Visa card arrived in the mail from MyPrepaidCenter.com . Repeated attempts to activate the card online were futile. A call to the listed 1 877 number repeated ended with an automated voice announcing that "we are experiencing technical difficulties. Please call back later".

A quick Google search reveals that this appears to be a standard operating procedure for this company which is listed as a subsidary of BlackHawk Network.

Neither company lists a direct contact email address.

We are sitting with a useless card, which also has a printed expiry date, contrary to Quebec law, and no way to to access this rebate.

Seems like a scam to me.

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My Prepaid Center Contacts

My Prepaid Center associated photos:


Phone:
+1 (877) 227-0956 0 0
+1 (888) 842-0336 0 0
+1 (801) 744-9918 0 0
+1 (888) 371-2109 0 0
+1 (339) 234-6415 0 0
+1 (877) 610-1075 0 0

Website:

 www.myprepaidcenter.com

This website was reported to be associated with My Prepaid Center.

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