National Health Insurance Company or America First Insurance group Reports & Reviews

National Health Insurance Company or America First Insurance group Reports & Reviews (1)

- Hollywood, FL, USA

Scammer's phone ?+1 (888) 792-3478?
Scammer's address FL, USA
Scammer's email [email protected]
Country United States
Victim Location FL 33023, USA
Total money lost $67
Type of a scam Healthcare/Medicaid/Medicare

I called on March 18 in the morning it was an insurance agent named Albert Rodriguez and I was calling just to get my 2019 tax 1095A form, I thought I was on the phone with the federal marketplace but he asked for my name, email, last social, email address telling me my main health Insurance is Ambetter of sunshine health was declined after telling me that I lacked payment that’s why my insurance is suspended then I asked how is that? When I paid on March 17 last night in full my premium through Ambetter website then he says let me check puts me on hold and told me you need to pay $60 today for to renew my application which he didn’t say specifically. I got two emails first it was an application link to approve my E signature & had a lady name on the email named Heather Agnew I asked him who is that he says that’s his head boss of this office. I was so confused like I even told him my Ambetter gave me A confirmation number And he didn’t ask for that! instead he asked to proceed with this 60 payment which turned out to be 67$. Then he passed the phone to his supervisor David I told David the same that I paid my Ambetter why am I being charged extra $60 dollars he says ok I will see about that and he did then he tells me it will be credited and I won’t be charged in may! I’m like um we are in March. Then he passed me back to Albert. Albert told me they will only charge me 60 today and later another payment next week

Or month. I called my Ambetter insurance directly and asked them why my payment was declined the lady told me no it’s being processed which I knew that but I wanted to be sure from what I was told by this mom and pop company. The Ambetter rep told me that national general isn’t affiliated with them so after that I had to verify with my Wells Fargo bank I spoke with a representative then I told them the situation they looked into my transaction history and told me national general is a separate payment that my Ambetter payment is pending as we speak. So in distraught I called this small company again and guess who answers the phone Albert again and that’s when I just got emotional and told him why would he lie to me and made me pay extra just so he can have a sale! I called heather Agnew we exchanged a few words I am very upset

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National Health Insurance Company or America First Insurance group Reports & Reviews (1)

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