National Jobs Live Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for National Jobs Live, help other victims by adding it!
Scammer's email [email protected]
Country United States
Victim Location LA 71112, USA
Type of a scam Employment
Scammer's address Grand Rapids
Scammer's email [email protected]
Victim Location MI 49009, USA
Type of a scam Employment
*Please note for this position the candidate must be fluent in English*
Job Description:
This is our work from home Customer Service Representative position! We are
offering Full Time and Part Time hours only.
The ideal, work from home candidate is internet savvy and has technical aptitude
when it comes to online tools and research. You will think outside the box, solve
problems, answer questions, and resolve concerns presented by our customers. Our
customers contact us primarily by filling out an online form and we hope you can
help us deliver great customer service!
This job is an hourly position and pay rate nationwide is between $10.00 and
$20.00 per hour. The role includes paid training, bonus opportunity, and dedicated resources to support your ongoing
growth and development. Pay is weekly.
Our Call Center is open from 9AM 10PM Eastern Time. Being able to work an assigned schedule that falls within
our operating hours is required and expected. Available shifts may include days, afternoons and evenings. Typically,
they include one or both weekend days and schedules may change throughout the duration of your employment.
There may be at times mandatory overtime, based on business needs. Customer Service Representatives may work up
to, but no more than 60 hours a week (new CSRs often work 40 hours and after 30 days may work up to 60).
Working hours for all staff increase substantially during our peak season (January July). In order to support our
customers, vacation requests are not granted during our peak season unless otherwise required by law. We do not
work during federally recognized holidays. If you're a student, we'll do our best to work around your school schedule!
Posted a day ago on: 20161214 3:42pm
Contact Information: hbvjc[email protected]
12/15/2016 $1520/Hr Hiring Customer Service Rep Work From Home
https://kalamazoo.craigslist.org/csr/5919458576.html 2/2
work during federally recognized holidays. If you're a student, we'll do our best to work around your school schedule!
Your address must be in one of the states we are currently hiring. Any applicants with home addresses outside of
hiring states will not be considered.
High School Diploma or equivalent
Basic typing, phone, and computer navigation skills
Ability to navigate the Internet, email, and Instant Messenger tools
Ability to participate and complete mandatory training (this schedule may be different from your production
schedule upon hiring)
Ability to complete I9 work authorization paperwork in person
Ability to take any shift Monday through Sunday 9AM 10PM Eastern Time zone
Preferred Qualifications:
Customer Focus
Ability to empathize with and prioritize customer needs
Uphold company values and respect every customer
Exude patience and ownership with each customer
Ability to resolve conflicts and set appropriate expectations with customers
Ability to determine customer needs and provide appropriate solutions
Technical Requirements:
You will be responsible for providing a USB headset for your employment. After 30 days you may have a
replacement headset shipped to your address on file.
Please be sure to verify that your mailing address in our system is an address where you can receive equipment to
ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO
Boxes are not supported and we must have a physical address for you to receive your equipment.
Requirements for Service:
Very good communication and problemsolving abilities
A quiet home office environment, or somewhere quiet to perform service
Must be over 18 years of age
A computer with a high speed internet. Must be Windows 7 or better
A working headset (with a microphone) that can be used with your computer
The ability to perform service without supervision
To Apply:
Contact the Hiring Manager on Skype at paul.cape2 to begin the interview process and Job Instruction Training. The
entire process typically takes between 10 and 30 minutes. Please be ready to interview upon contacting the Hiring
Manager