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Neighborhood Services MI

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Neighborhood Services MI Reports & Reviews (1)

- Clinton Township, MI, USA • Oct 18, 2024
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This was a lawn mowing “company.” At the start of the season, everything was fine. This was our first year using them obviously and we didn’t have issues at first. Then after July ended, everything was horrible. They didn’t come every week, even though we paid in advance at the start of every month for service (that’s how they have it set up. We didn’t have a choice to pay after service was received). I have reached out so many times via email and text (the two ways they tell their customers to reach out to them with any questions) and I have tried to call as well and left messages. They have NEVER gotten back to me and refuse to reimburse me for weeks that we did not receive a cut but we were charged for. I had to file a dispute with my credit card company to get the money back because we paid for a service that we didn’t receive. The worst has been in September and October. We hardly got our lawn mowed in September even though we paid in full for it and we were charged the full amount for October at the start of the month and have not had our lawn cut once yet. It is currently October 18th. They promised us 3 cuts in October and 1 in November to finish out the season. We have had none so far. I have continuously reached out via all contact methods demanding a response and my money back and they never get back to me. I told them I would be reporting them to the ScamPulse.com as well if we didn’t get cut by a certain date. At the start of the season, someone answered their phone number and was super nice setting us up with their service and everything. Now when I call, it only goes to voicemail and they never return your call. In addition, when I looked into them before signing up, their “website” was up and running. Now when I go to look at their website, it doesn’t exist and I can’t find them anywhere when I google their company’s name.

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