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Nerdtechsolutions.com Reports & Reviews (1)

- Reading, PA, USA
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I was trying to get help signing on to Amazon prime video and a phone number showed up on the screen for assistance. I dialed the number and it was answered by a man with a middle eastern accent. He said he could assist me to get back on prime video. After a few minutes, he did accomplish this. There was no mention of any fee at that time. But then he told me that I could no longer pay my Amazon prime bill monthly, but that it would be yearly for $109.99. After questioning him repeatedly, he got another man on the phone to verify this. I finally accepted their word. As I was about to pay, he said that if I paid for 2 years service in advance I would be paid for the rest of my life. Again I questioned this and was reassured by him and his “supervisor” that this was valid. When he asked for my credit card account number and realized I was using my Amazon prime card, he said he needed an account that had an expiration date on it, so I gave him a different credit card number. The next day I checked my prime account and found that it had been renewed for one year only with my Amazon credit card. When I checked my other credit card it also had a charge for $219.98 which I have not recovered.

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