New Britain Financial Services Reports & Reviews (5)
New Britain Financial Services Contacts
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If you know any contact information for New Britain Financial Services, help other victims by adding it!
Scammer's address P.O. Box 3100, Munster, IN 46321, USA
Country United States
Victim Location WI 53074, USA
Type of a scam Debt Collections
Type of a scam Debt Collections
Other red flags:
- It was addressed to me under my previous married name which I have not used in over 10 years.
- The merchant account for the alleged debt is for a bank that does not exist by that exact name. First Bank Delaware instead of "First Bank of Delaware". That seems like the kind of detail that would correct on a legitimate official correspondence.
- They state "you have refused to address this debt despite being given every opportunity to do so". How was I given every opportunity? I monitor my credit reports frequently and have never seen this or any account from that bank. I have never received any other letters, emails, or calls from this bank or the New Britain Financial Services.
- I haven't lived in Delaware so I would never have banked there.
- Multiple lawsuits have been filed against this company for the same type of tactics and behavior.
- The owner, Nelson Macwan, was sentenced to 5 months in detention in Cook County Jail and 3 years Adult Probation for violating the terms of a 2015 court order barring him from operating any debt collection agency. I can't find whether he still owns the company but if he does then sending this letter would be a violation of his probation since it has been less than two years since he would have been released from jail.
I am now researching potential legal actions I can take against this company for fraud and violation of FDCPA, as well as notifying the Indiana Attorney General that this company is still operating and to have them investigate.
Type of a scam Debt Collections
The Merchant account referenced is CITIBANK and there is a "Client I.D. Number." I called and spoke to a Brian who I kindly asked to explain this to me, since I have never had an account with CITIBANK. He stated "Well CITIBANK handles the loans for "Like when you buy furniture and stuff like that." I found that vernacular to be the first red flag. I then calmly explained to him that I would need to know who the original creditor was before I agreed to pay off any settlement due to the fact that I am certain I did not have any such debt with any underwritten company. He then said that this was taken out sometime between 2005-2010. He said that they had been trying to reach me at previous addresses before I had a chance to even mention that this was the only letter that I have received, or that I have been at the same address during this time, second red flag. As I continued to keep a calm demeanor and ask logical questions, each time he would ask me to hold, as if seeking advice on how to respond. Each time he came back to the pone he would repeat that they were willing to settle the debt for the lower amount. I Said "Not to be insulting Brian, but it feels like you are reading off a script and not listening to what I am asking for, nor addressing my questions; and another hold... Then he comes back on the phone with a defeated sounding tone saying "Sir it looks like they are going to pursue the entire amount now or take legal action, 3rd red flag, taking the offer to settle off the table hoping that I would fall victim to this classic psychological maneuver to create a sense of urgency and get me to focus on the fact that somehow I had ruined my awesome opportunity to settle for much less than the original amount. I then calmly said "Well Brian, I guess that is what you will have to do then," He lost it; Was almost hyperventilating from frustration, as he started saying "Look you made the debt, now you need to own up to it!" and continued to talk over me after repeatedly asking him to calm down and be professional. He was practically yelling over me at this point and be insulting. All I ever asked was for the name of the creditor if it was not CITIBANK. He then said that he never said it was not CITIBANK. He yelled at me at this point and said I never said it was not CITIBANK when that was the first thing he said was that there was another creditor that uses CITIBANK. So now he is contradicting himself, yelling at me and threatening me while hyperventilating even worse, from pure frustration that I was able to remain calm and ask logical questions that he had no answers for. I then called CITIBANK and asked them if they can tell me what this was about and was informed that I had no outstanding debt with them that they can locate from any of the reference numbers I provided. How is it that a company like this can get away with this extortion after so many complaints about the same shady business practices? So bring it on N|B Financial, pursue the "Debt," and find out who you are harassing!
Type of a scam Debt Collections
Type of a scam Debt Collections