Nexway Inc Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Nexway Inc, help other victims by adding it!
Scammer's address 236 8th Street San Francisco, San Francisco, CA 94103, USA
Scammer's email [email protected]
Total money lost $500
Type of a scam Tech Support
In January of this year, my wife was contacting the NC State Employees Retirees Healthcare site and a similar warning came up with a contact telephone number. She called the number and the technician, this time with an Indian accent, explained to her that this computer was compromised showing her that a variety of sites, including a child porn site, were accessed. The problem could be fixed, she was advised, but at a cost of about $600 depending on the plan chosen. The technician said while my computer was covered, her computer was not covered in contradiction to my understanding of the earlier contract that I paid for. She said she would not pay and hung up.
I then called the number for Econsupport and the technician said my wife had called the number on the computer screen instead of the Econsupport number and she had been scammed. He claimed this action voided our contract so that this “mistake”, not calling the Econsupport number, would result in an additional charge of about $600. I asked how this was possible since we were guaranteed 1 year of support against all threats and I said I would notify the ScamPulse.com. The technician backed off and said he would clean our computer but just this one time.
Last Thursday, January 31, 2018, I was contacted by phone (TN: (800) 692-7753) by a technician with an Indian accent who asked if I knew that parties from Nigeria and the Bahamas were attempting to use my email address. He explained that my computer was being attacked by trojans, even showing me the Wikipedia site describing this trojan, and that this could compromise all of my personal information. The solution was to purchase additional protection for about $600. I complained bitterly that I thought this was what I bought last June again threatening to report this call to the BBB. He relented and said that he would clean my computer of this trojan and other things just this one time. However, when I restarted my computer, my entire desktop contents were gone. Fortunately, most contents could be restored via iCloud backup.
In all cases, we were asked to employ a share screen program so the technician could see our screen and show us how we were compromised. The Econosupport contact web site, which was on my original invoice, is no longer active. Clearly, this band of crooks should be prosecuted to the full extent of the law.