Ninacloak.com Reports & Reviews

Ninacloak.com Reports & Reviews (11)

Don’t buy anything from Ninacloak!

I wish I had seen these reviews first. No more orders from China. They are just a bunch of scamming pigs. I’ve lost over 200.00. I keep following the directions to make a return but it doesn’t work. The clothes aren’t like the pictures. The clothes don’t fit right and are all made out of some strange stretchy junk. They pretend you can make returns but don’t actually provide what you need to make one. Lies lies and more lies. Bottom feeders is what they are. Don’t buy from these people!

Useful

Victim Location 92840
Total money lost $89.90
Type of a scam Online Purchase

What they advertise is very misleading. The clothing looks nothing like the pictures on their website. The material is not anything I've ever seen. It's ugly and feels weird. It's like showing a Rolls Royce and getting a cheap car instead,

They say you need to contact them at [email protected] for returns. I have 3 times and have heard nothing back.

This place should not be in business. After they got your money forget every being able to return it..

It's a scam. they send you crap.

Useful

Sounds like I've also been had! Ordered 2 tops and 1 dress the beginning of June 2021. Immediately noticed they were sending 3 dress/2 tops, resulting in inflated price from what I ordered!. Have sent several emails with no response(sound familiar) and when I try to track order as they suggested get "order in process"
TYPE OF SCAM: ON LINE PURCHASE
AMOUNT LOST: $123.00

Useful

Total money lost $160
Type of a scam Online Purchase

Purchased 7 t-shirts , received 6 one one pending. Sizes are all off and wanted to return. Email ninacloak 5 times and they had 5 different offers to me . One was keep tops and give as gifts and they would give credit of $23 . Declined offer , one was $20 store credit and one was 40 percent off next purchase. I just want my money back on my capital one card!!! They sent me finally a return address but i question it .China , how much , is it a real place or I'm sending it to no one and losing everything

Useful

Compre un producto talla L y es muy pequeño
Como lo puedo cambiar?

Useful

Victim Location 24554
Total money lost $293.49
Type of a scam Online Purchase

I saw advertising on one of my pages, not sure if it was FB or Email or Google. Ninacloak.com, what appeared to be very nice clothes. I went to the page and found some really good prices for women's clothing. I ordered 2 separate orders 20 items first order and 11 items the next order. I received the second order, first, today and 10 of the 11 items arrived. 1 item was missing. I ordered the next size larger than I normally wear and the items came looking like they were made for an 10 year old girl. I ordered size 3x. I tried to fill out a customer complaint form at their site, and it would not send. I sent an email. No one should order from this company. They are a scam. Billing went to Sayhey Hong Kong in the amount of 228.93 and 75.43. Paid already. I went back to their site, and From what I see, they want everything back the same as they sent, each folded in individual bags, and if they deem it is not received the same as was sent, they will not refund. Because what I ordered was all on sale, I expect I will not be seeing a refund anyway. This company is a joke and very fraudulent. I received a refund for something, but it does not match the price that was for the shirt that was missing. I am waiting for the first order to arrive. How do I tell people, do not order from this company?

Useful

- Fort Lauderdale, FL, USA

Scammer's email [email protected]
Country United States
Victim Location FL 33325, USA
Total money lost $115
Type of a scam Online Purchase

I ordered clothing from ninacloak.com months ago and finally received my order BUT, the clothing was poor quality, the sizes were way to small and there was a burn hole in one item. The reviews are fake and I am now unable to get in touch with anyone through the website for returns. When I go to sign in I am told that my password is incorrect only to be told I will receive an e-mail to reset my password (8 times) which never shows up in my inbox or spam folder. I am unable to return my items or get back on the website if only to write a bad review. I believe there should be a way to return online items especially when the items are not as described. I have been trying to contact this company for weeks now.

Useful

- Indianapolis, IN, USA

Scammer's phone 833-273-3850
Scammer's address 14455 N. Hayden Rd. Scottsdale Az, Scottsdale, AZ 85260, USA
Scammer's email [email protected]
Country United States
Victim Location IN 46268, USA
Total money lost $30.30
Type of a scam Online Purchase

Bought a dress that took 2 months to receive. When I received it, the dress fit like a too small shirt and the quality of the material was cheap and thin (transparent). Not as pictured at all. The first three emails I sent to service @ninacloak.com was to request updated shipping information. I received no response. Then I called 2 times and was put on hold 30 minutes the first time and 2 hours the second time. After I received the dress I sent three emails requesting an item change request and received no response from either one. Contacted my bank as their instructions said to do.

Useful

Victim Location 76020
Total money lost $200
Type of a scam Online Purchase

This site needs to be shut down. They are a fake company like the many online clothing companies from China. Please take down this site and save many more Americans from losing money.

Useful

- Lexington, GA, USA

Scammer's phone 213-623-1016
Scammer's address FLAT/RM 1402B 14/F THE BELGIAN BANK BUILDING NOS.721-725 NATHAN ROAD MONGKOK HONG KONG, HK
Scammer's email [email protected]
Country United States
Victim Location GA 30648, USA
Total money lost $75
Type of a scam Online Purchase

I purchased clothing from this company. It did not fit. They did not have return information provided. I checked online and it said I would have to contact them through the email listed above. I did so, requesting the address to return the products to. The website stated that returns had to be made within 10 days to receive a refund. The emails that I received in return, from numerous "people", all stated that I would have to return the product in order to get a refund, but the address was not provided. Each email attempted to get me to keep the products and they would give me a "discount" to replace them. I replied each time that I did not want to purchase additional product, but wanted to return the products that did not fit. After the 5th email, which is now past the 10 days, I finally get an address and phone number. The email also states that they will "decide" once the items are returned whether they will give me a refund. Upon checking on the telephone number provided, it has been disconnected. Unfortunately, as hindsight, I went online and found whole websites dedicated to others that have been scammed by this company. I have provided an example below. However, it looks a lot better than what I actually received.

Useful

- New York, NY, USA

Scammer's phone 833-273-3850
Scammer's address ninacloak.com
Scammer's email [email protected]
Country United States
Victim Location NY 10001, USA
Total money lost $55
Type of a scam Online Purchase

Well, I placed an order from ninacloak webpage on 12/11/19. I am trying to get the status of my order and they never answer their phone number or emails. I am so frustrated that I decided to repor them with the better business bureau. I spend $55.00 dollars on clothing and never received a confirmation of delivery. Today I stay on hold for about 3 hours and they never answered my call. They have a recording telling you to be patient and wait bla bla bla. I sent 3 emails and It bounce back to me with this message:

[email protected]

mié 25/12/2019 10:33 p.m.

Borradores

Para:

ninacloak ([email protected]);

Para volver a enviar este mensaje, haz clic aquí.

p3plibsmtp02-02.prod.phx3.secureserver.net rechazó tus mensajes a las siguientes direcciones de correo:

ninacloak ([email protected])

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