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[email protected] Reports & Reviews (1)

- Oak Ridge, TN, USA • Oct 30, 2024
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Received a very official looking "FINAL NOTICE" letter from the Home Warranty Division of SunTrust Mortgage, Inc. informing me that my property's home warranty either had expired, or was about to. It advised to call immediately to prevent a potential lapse in coverage. The letter claimed they "reserve the right to revoke eligibility for service coverage after the expiration date." Because I know that SunTrust Mortgage does not exist any more, and because there were other small clues on the letter that I thought were "phishy," I researched the details and confirmed the scam. I'm afraid that if someone calls the number provided in the letter, they could easily be scammed into giving money. I work for a company that is very heavily cyber security minded - and a lot of those lessons translate to being careful in my personal life. Those without a questioning attitude due to lack of knowledge or because they're trusting by nature could easily be conned by this.

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