Noom Reports & Reviews (3)
Noom Contacts
If you know any contact information for Noom, help other victims by adding it!
Add new contacts
SCAMPULSE
|
SCAMPULSE
If you know any contact information for Noom, help other victims by adding it!
Total money lost $278.64
Type of a scam Online Purchase
NOOMs system makes it impossible to cancel their services for someone who is ACTIVELY NOT USING THEIR SERVICES. Because of the terrible (but really well constructed) system thru which they require customers to manage their billing, thru their app. I never authorized to be an auto-pay account, and never intended on renewing, never used the services, and it seems their services are bogus anyway by the amount of youtube videos and poor reviews on the ScamPulse.com site about avoiding their programs. I wanted to cancel back after my trial, but they didn't allow that and made it next to impossible to figure out how to avoid future charges.
I was not aware of this charge in advance, I received ZERO notification about this upcoming charge in my email connected to the account, and I had already discussed with a chat customer service person upon the first exhorbitant and unexpected charge in January that I was not intending on continuing using your app in my initial request for a refund. In fact I was under the impression that the subscription was for a full year, but now that account says it's for only four months. I have not used any of their services nor do I plan to. I never authorized this renewal nor automated charge to my. There is no record in my email that I can refer to as they do not provide order confirmation nor receipts of any of their charges.
Here's why I'm not happy:
- The app and it's "help" sections are intentionally misleading
- I complained back in January via the app about the misleading and aggressive initial charge for the product (the only way to communicate with them) and received no help
- Their "coaching" programs are non existent and not run by real people (they are all automated)
- They auto-renewed my policy without my authorization, and previously the period was labeled online as a year, but now is 4 months, meaning my next charge will be in September if I didn't cancel.
Total money lost $138
Type of a scam Credit Cards
What can I do?
Victim Location WI 53565, USA
Total money lost $125
Type of a scam Other