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Northterrace.com Reports & Reviews (1)

- Kansas City, MO, USA
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North Terrace Property Management Group received assistance payments from the State for residents who were affected by Covid 19 in 2022. The state approved me for two rental assistance payments which was mailed via check. I was informed by two employees at North Terrace Property Management one check was not received; the other was received, posted to my account then canceled per state department. I was approved for Covid Relief funds made by the state of Missouri due to me contracting Covid several times last year and faced hardship resulting in me applying for the assistance, so I didn't get evicted. I have proof of ledger sent to me by Director of Operations at North Terrace who is not accountable showing one out of the two payments posted to my account. She responded with an email saying that I am responsible for the balance although she sent me email prior with one of the payments posted to my account now, I can't get a response from her confirming what she sent me. She is refusing to give me contact information of either President, Owner or her superior who can assist. I spoke to the Finance Department for the state per representee approval was confirmed and check was mailed. The state expressed the landlord or Director of Operations can contact them to inquire however staff refuses to do so. Information is being withheld from tenant, landlord is stealing/scamming tenants for their rental payments and dishonest on the accountability of North Terrace Property Management Group. This property management group needs to be investigated in regard to tenant accounts, bookkeeping purposes in reference to scamming tenants out of their money. I want to advise people not to rent at North Terrace Property Management Group in Kansas City, Missouri.

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