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Norton Antivirus Spoof Email Phishing Fake Invoice and Phone Call Wire Fraud Scam

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Norton Antivirus Spoof Email Phishing Fake Invoice and Phone Call Wire Fraud Scam Reports & Reviews (1)

My 87-year-old father, *** ********, was a victim of a Norton Anti-Virus scam beginning on Thursday, April 13, 2023. He received an email stating that his account had been paid. He called the number on the email, thinking he was owed a refund because he did not have an account. They had him fill out a form for the $720 refund at which point they convinced him that he had made a mistake by two decimal places. They said he had been refunded $72,120. The scammer feigned panic and convinced my dad that he would lose his job if the funds were not wired back immediately.

Dad then allowed scammer access to his computer where they moved Dad’s money around his accounts and were able to show him the $72,120 deposit in his account (actually his own money from another account.) The scammer gave my dad the wiring instructions. Jim took the instructions to Prosperity Bank at **** * ******** *** ********** where ****** ******* wired the funds out to the scammer.

The scammer claimed the $72,120 wire was not received. Jim sent two additional wires the next day 4/14. USAA Federal Saving Bank $39,870 and Properity Bank $32,120 (**** ****** ***e location).

Credit freeze was active at the time of the crime with fraud alerts for both ***** ** ******** *** ***** ******** ** ********. Elder crime has been reported to FBI via recorded statement on 4/19/23 and IC3 FBI report submitted online on 4/20/23.

USAA Federal Savings Bank refunded the 4/14 wire of $39,870 on 4/19.

Prosperity Bank was notified at the same time but has not issued refund of two wires.

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