Norton Premium Security Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Norton Premium Security, help other victims by adding it!
Type of a scam Other
May/25/2022
Invoice No- #(ERN92675478)
Thank You for Your order with us!
Thank you for your order of 1 year Norton Life Lock premium membership. Your account will be auto debited within 24 hours.
Norton security for 1 years $357.74
Support for mobile and computer $ 43.44
Renewal Auto-(Card)
Sub Total $401.18
Important
1. If you wish to discontinue the services, please call our customer service team within 48 hours our team will be happy to assist you with all your queries.
2. The transaction may take several hours to appear in your account but its being processed.
3. Please retain this email as your proof of purchase. To obtain information on how to download or activate your product, go here Norton. Firewall/download and please review our "How do I Download”? Help document.
If you didn’t initiate this purchase, or this payment was not made by you, directly reach out our customer support helpline at1-804-381-5490
I warned my bank that this suspicious merchant told me they would be debiting the above amount - an amount I never agreed to pay - from my bank account. I never gave them any personal bank account information, nor did I ever call them nor arrange either via e-mail nor by hard copy snail mail to purchase any product whatsoever from them. My bank's customer service representative told me a claim could not be made until the amount was debited to my account, and that I should call them back if it was. I was lucky. No such debit was done. Last night, another Norton e-mail, this time headed "Norton Premium Security", was sent to my inbox containing an invoice, whose opening text follows: Invoice 13116 Details
Dear Michael Marsten,
Your subscription with NORTON 360 DELUXE will renew Today for $ 379.84.
Your card linked with your Norton account has been auto debited for $379.84 and your annual subscription has been auto-renewed successfully.
The Debited amount will be reflected within the next 24 hours on your account statement.
With this subscription you will be to access the security features for your devices.
The subscription will get auto-renewed every year unless you turn it off, before the end of the subscription period.
If you feel this is an unauthorized transaction or want to cancel the subscription, please
contact our Billing Support Desk Team as soon as possible.
You have 24 hrs from the time you receive this email to open any dispute. To cancel and get instant refund of your annual subscription, please contact our Billing Support Desk Team at + 1-888 – 986-7689.
If you have any more questions about the Invoice, you can simply reach us out at + 1-888 – 986-7689.
Our team will be happy to assist you (Monday to Saturday 8:00 AM to7:00 PM EST).
Thank you for choosing us….!
With Warm Regards,
The Billing Team
Norton 360 Deluxe Official Support Centre
+ 1-888 – 986-7689.
In both instances, I never contacted Norton's offices to request any product of theirs, nor to negotiate/arrange any Norton security software subscription. I never gave Norton, nor the suspicious e-mail address above, any of my personal bank information. Twelve years ago I was contacted by a South Central Asian (Indian/Pakistani) group using short-contract portable phones in an offshore scam operation. When I contacted the offices of the Snohomish County, WA fraud division, the Marysville, WA (police department) fraud division, the WA State Attorney General's office and the CA State Attorney General's office, they told me this scam was being given the highest priority by their offices because it was the most popular scam of that time, and its prime target was seniors. I am 69, and was a likely target. The CA State Attorney General's representative explained to me that these scammers look for a fish who'll bite, and now that I'd reported it, the safest thing to do was to block any incoming number whose caller left a suspicious number on my voice mail and ignore any such scam phone calls. THIS CURRENT scam apparently is an e-mail equivalent of the former phone scam.
Type of a scam Tech Support
To:
Sent: 3/9/2021 10:43:42 AM Eastern Standard Time
Subject: Thanks For Your Payment of $698.99 usd to Norton Security PayPal Transaction ID:9435HNMK302511D
Hello ,
You sent a payment of $698.99 to Norton Premium Security. It may take a few moments for this transaction to appear in your account
Merchant Norton Premium Security Instructions to merchant You haven't entered any instructions. Description Unit price Qty Amount
Order ID - 3057000002216005119 $698.99 1 $698.99 Subtotal $698.99 USD Total $698.99 USD Payment $698.99 USD Charge will appear on your bank account statement as 'PAYPAL *Norton Premium Security*' Payment sent to Norton Premium Security Invoice ID: 3057000002216005119 Issues with this transaction? You have 10 days from the date of the transaction to open a dispute in the Resolution Center. For More Information Call us:- (801) 285-9325 Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page or please contact us toll free at 1-801-285-9325. You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings. From, PayPal 2211 North First Street San Jose California 95131 United States 801.285.9325