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Norton Store #558421 Imposter/spoof

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Norton Store #558421 Imposter/spoof Reports & Reviews (1)

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The email thanked me for subscribing to their service on Feb. 7th; noted that they activated my 2 year subscription; gave me a product key; said the amount of $289.90 had been debited from my account. It said the service would expire on 07 Feb 2024 and that "Auto Renewal had been Enabled". It then said "To upgrade/Downgrade or cancel the order please contact support. I did nothing and then got another email from Norton Store #574504 with a different email address and order date of Feb.15, 2022 that basically said the same things as the first message with the exceptions that the amount was $208.05 with a different product key. Again, the only contact info was to call the service number. Not having ordered anything I was concerned that an account of mine might be being chaged for these services that I did not request. I called the service contact # on the second email and got someone I was having difficulty hearing. He asked what I wanted to do with the account? Did I want to cancel it or upgrade it? I told him that as I never ordered it I definitely wanted it canceled and asked him how the account had been opened anyway. He did not answer that but directed me that if I wanted to cancel the account I could go over to my computer and he would walk me through the steps required to cancel the order.. When I refused to get on my computer to give him access and said I was going to contact the ScamPulse.com he hung up on me.

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