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Number One Nutra/Number One Keto

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Number One Nutra/Number One Keto Reports & Reviews (30)

I ordered the free trial of this product and paid the 6.95 shipping fee and the product was free. There was no indication anywhere that I was signing up for a membership or that I had to call to cancel within 14 days or be charged 39.99. When I called, they cancelled any "future" shipments but would not refund the 39.99 they charged me saying that this fee was in the "terms and conditions" (which we didn't see anywhere in their advertising). This company is a joke and a fraud. BEWARE!

+1

I received my pills on the 10th of June and (ordered June 4th) and called today the 21st because they charged me over 180 for the two bottles of that do not work. I called to cancel and they said I had to have cancelled within 14 days (which would have been the 18th) I said that was not fair because I did not have the pills in had for 14 days for a real trail. She said we allow 3 days shipping plus 14 days but, we will give you a $40 refund and stop the auto ship. I said no I want to talk to a supervisor. She said the supervisor would offer no more as they allowed for a 14 day trial. I explained that the shipment arrived on the 10th and a "trial" could only happen when a product was in hand which gave me until the 24th to cancel. She offered $50 I asked for a supervisor and told her this was fraud, she offered $60 I asked for the supervisor and told her they would be reported to the atty. general. She offered $70 and I said I had time to hold for a supervisor, that I had a copy of the contract showing a 14 day trial period and I was under the 14 day time period and would not agree to less than 100% refund. I got 100%. Stand your ground.

+2

This web site is very deceiving, This product said you would get a free trial for just the shipping fees, there was no disclaimer that a monthly or recurring charge would be applied for Number One Keto and a Detox. 2 weeks after accepting the free trial offer my card was charged for almost $180.00 ($89.82 for one and $89.84 for the other). I tied to access the web site, but couldn't.
I called the # that appeared on my bank statement. I told the lady I called to inquire about the outrageous charges. She said I had only 14 days to try the products and then return them if not satisfied. I told her there was not anything that said this She said they would refunded me $40.00 for each product. I feel that they should have refunded me the full price, 14 days is definitely not enough time to see if the products worked. The products did not work for me.

I want my money back! I didn't agree to pay for a subscription. I just wanted to try it once. It didn't say I was getting a subscription. I looked everywhere to see if it said anything about a subscription and it didn't.

Be aware of this company because it's a false advertisment and they are a fraud I was charge a $180.00.
for these number one keto pills. There was no disclaimer stating that you have to call 14/15 days to cancel a membership. What membership are they taliking about? I never signed up for a membership.
I was to pay $6.95 for shipping and handling for these pills that were suppose to be free.
When I called to inquire why I was being charge a $180.00 the representative was trying to tell me what I read and signed up for. I told him dont't you dear tell me what I read and sign up for. I ask to speak to a supervisor, I was placed on hold for 15 minutes. then the rep. came back and said all the supervisors were busy. I told him you get me someone in charge or they will hear from my lawyer. I also told them that I was calling the state general attorney and the BBB service. Finally he said I can refund you back $50. I told him why should I pay for something that I didnt order. I said im reading you complaints and they are all complaing about the same thing so how can you tell me I dont know what im saying or talking about. He then finally said
the best I can to do for you is refund you back $75.00 per bottle. So I said I wanted a full refund and he said he couldnt refund me the whole amount. So I excepted the $150
offer. In conclusion please be aware of this company and other companies like them that advertise these false statements . Because they are fraudulent
and put out false advertismen and take your money illegally.

Please cancel my. Membership. I will not pay for anymore and will report you to the Attorney General for investigation

I too had the same experience. The so called free Number One Keto and the Number One Detox. I received at bill for about $180 for the two bottles. I called when I received another shipment of both pills. I didn't even open the box they were in and was told no full refund. I was told I would receive a refund of $60 per bottle so I ended up paying $60 for pills I did not order. I was told it was in the terms and conditions. I read them and at the time there was no language saying you would be charged for the full cost of the pills and it would be an automatic refill type of deal. I will see if I actually get the refund.

Typical scam/ripoff. After paying $6.98 s/H/ for "free" Keto pills I was later charged $89. When I called to cancel my "subscription" I was told they would only refund $40 because it was after the date when I should have notified them. There was no information to that effect in the ad.

I too was scammed by these people. As stated in earlier complaints, product stated free trial just pay shipping and handling, there was no disclaimer on a monthly charge or disclaimer that stated if you didn't like the product in 2 week you would be charged full price, both bottles almost $180 dollars. When I called to dispute the charges and talk to a manager to state there was nothing ever stating 2 week trial period, I was basically hung up on. When I called back I got a different person who stated they would refund half my charges since I already used the product. I explained to the rep I was told it was a 30 day free trial how was I not suppose to open it. These people are frauds. I never did get a confirmation on at least half my refund because I was hung up on again. Typical bait and switch. No emails or disclaimers were ever stated about cancelling in 2 weeks or get charged full amount.

+1
- Wrightwood, CA, USA

This product said you would get a free trial for just the shipping fees, there was no disclaimer that a monthly or recurring charge would be applied. 2 weeks after accepting the free trial offer my card was charged for almost $90. I tried calling the # that appeared on my card statement, and when I asked what the company name was I was hung up on (TWICE)! I waited until the next business day to call again, and they still refuse to disclose their company name or discuss refunds OR cancellations unless I supply my card # and more personal information so they can charge my card MORE $ for a "free" gift card. I am currently trying to dispute the charges with my bank

+2
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