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Nurosen

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Nurosen Reports & Reviews (1)

Online clothing store advertising athleisure wear on Instagram. Stay away!!

Simply put, the store is:

1. Deceptive/Illegal: This store is not selling what they are advertising.

2. Illegal: This store is not honouring its return policy

I received two pieces of clothing that look NOTHING like what was advertised and are probably the worst quality clothing I have ever seen. Shapeless, see-through, pure polyster - absolutely unwearable.

I was a bit hesitant to order off a brand I didn't know, but I was assured by their refund policy which states "If for some reason you are not 100% satisfied with your purchase, we will gladly help you return your new and unworn item(s)".

However, I contacted them politely several times asking for a refund and they refuse to honour it. They keep low-balling the refund and I am sick of going back and forth with their emails.

Check their facebook page. Every post has angry emojis, and comments saying that it's a scam.

This is clearly a scam store. And, since it's powered by Shopify, it also hurts its image to provide service to such fraudsters. I am probably never going to buy clothing online again from an unknown brand.

https://ca.trustpilot.com/review/nurosen.com

https://www.facebook.com/Nurosen-Online-107679774355844/reviews/

https://www.facebook.com/Nurosen-100184235113664/

https://www.nurosen.com/pages/return-exchange

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