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Nuvella Skin Care

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Nuvella Skin Care Reports & Reviews (2)

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On April 2, while I was surfing the MSN news site, there was a promotion video about the effective removal of aging line by Nuvella Skin Care product and I was interested. It offered free trail sample but I have to pay for shipping and handling which I did not have problem with it. As the ordering page came up, I was not aware about the little description below it about condition of ordering. When I got to the checkout, another screen popped up to promote Renuvica skin cream as an free trial. I did not want that, but I could not advance to the next screen unless I ordered the latter item too. After that, I received a S&H receipt from both products detailing one charge for $4.94 and another one for $6.93. About a week later, I received a package from Canada Post that contained both products and I was not happy that I have to pay for two charges for same shipment, but I figured someone has to make a few bucks. However, when my credit card statement showed up, the S&H turned out to be C$5.79 and $7.69 respectively by some European companies. Yesterday, when May credit card statement showed up, I was shocked. There is one $149.93 charged by Gorgeoustouchinf.com in GBR (Germany?) and another $143.31 charged by Mrevshopper.com in IRL (Ireland?). I went on-line and found out people fell for scam like that because the condition specified such charges as monthly subscription fee. I sent two separate emails to both brands to complain and ask to cancel any future order because both products are not as effecive as they claim on-line. In order to make sure that was done, I called the toll-free numbers on both order confirmations to register my cancellations. In fact, both different numbers ended up at the same central answering service somewhere in the States. After I did that, I called one number and caught hold of a representative to ask for money back, but he said the order belonged to Canada and gave me another number to call. I called and talked to someone else but he brought up that company policy BS about me not returning within the time allowed and so stoned walled me. So, I am not going to get anything from them and I remembered CTV had one show about such scam by Ross McLaughlin and so I emailed him to see if he can help. His office said ScamPulse.com has been successful in getting refund for someone else on a Abella scam. I am hoping you can help me because I am out almost $300. I am also upset that the so called subscription charges most likely in Euro currency because they were not round numbers.

If you can help, you can contact me by email. Thanks.

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Company stated I would only have to pay the postage to receive a jar of RENUVICA skin cream and tube of NUVELLA anti-aging SERUM. No problem with that. Very soon after that I had a charge of $156.96 on my Visa statement. I phoned the company and told a gentleman on the phone I could not pay that type of money for the items. He then said to get my money back from the credit card charge was to send only the anti-aging SERUM back by Canada Post with a tracking# which I did. After I did all that I was then informed my account was closed and therefore NO refund.

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