NYSEG Imposter Reports & Reviews (5)
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SCAMPULSE
If you know any contact information for NYSEG Imposter, help other victims by adding it!
Victim Location NY 14901, USA
Total money lost $1,517.85
Type of a scam Utility
The NYSEG rep informed me that I should have received notification that they were no longer accepting checks as payments. I was instructed to go to Dollar General to make a minimum payment of $505.95 payment ASAP and to call the NYSEG representative back before entering Dollar General store for further instructions. When I called the NYSEG rep I I was told that in order to save myself an additional $98 of late fees that I should buy a MoneyPak card for $500 and call the NYSEG representative back once I purchased the card.
After I purchased the card, I called the NYSEG rep back, I was instructed to provide him information form the Dollar General store receipt, Date, Store Number, Store Phone Number and Zip Code and transaction time and to also give the the code on the back of the MoneyPak card. After I provided the information, I was told that the $500 was not enough money to prevent my electricity from being turned off. Next, I was informed that the $500 payment that I just made could not be applied to my NYSEG bill because I had to make the full payment of $999 and not a partial payment. The rep apologized and said he would have a certified check mailed to my home address by Monday, March 8. In order to prevent my service from being turned off I had to pay the full amount $999 and that I needed to purchase 2 additional $500 MoneyPak cards. Due to lack of finances, I called my sister that lives in NYC and asked her to purchase the 2 additional $500 MoneyPak cards.
I called the NYSEG rep back and I informed him that according to bank statements, NYSEG has been depositing checks since November 2020 and he informed me that he would have to investigate the payments on Monday when the office opens. Once again I provided the receipt information and MoneyPak codes and after waiting several minutes, I was told the $1,000 payment was processed and I was given a confirmation number of #MTXX0000ROYX and my electricity would not be turned off. The NYSEG rep informed me that he would call me back on Monday, March 8 with an update regarding the account payments.
The NYSEG phone number that I was instructed to call 1-800-966-8721 has automated messages that state you have reached NYSEG. the rep I was in direct contact with name is Jason Lopez -Floor Manager at extension 106.
Due to the extreme concern of having electricity turned off. I did not hesitate to make the $1,500 payments. Today, after further research I discovered that NYSEG does still accept check payments, Family Dollar does not accept NYSEG payments. The phone number that I was given and instructed to call is not the actual NYSEG phone number. I am very upset that myself and my sister are out $1,517.85 (with MoneyPak service fees.
I will contact NYSEG on Monday to report this issue.
Country United States
Victim Location NY 14513, USA
Type of a scam Utility
Country United States
Victim Location NY 14836, USA
Type of a scam Phishing
Scammer's address Horseheads, NY 14845, USA
Country United States
Victim Location NY 14905, USA
Type of a scam Utility
Victim Location NY 12992, USA
Type of a scam Debt Collections