O2PUR Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for O2PUR, help other victims by adding it!
Scammer's address 2734 S 3600 W Suite K, Holladay Cottonwood, UT 84117, USA
Total money lost $69.99
Type of a scam Other
We called O2Pur for a free trial offer for their E-Gig Vape Pen - was directed to a recording - which includes their offer for their free trial with 4.95 for shipping and handling for the Vape Pen and an additional charge for 1.00 for their Juice bottles. The recording and telephone prompts then continue on to upsale you for additional products, services, and subscriptions in which you get to respond yes or no. We responded NO to all prompts -and at the end it requests that you are OK with them charging your account 5.95 for the shipping and handling. We authorized this charge. The call ended.
I was then charged 1 month later 69.99 for a subscription to their Juice Club which in the orginal call I had requested not to subscribe to. When calling their company to reverse the charge, they told me they were in the process of mailing me the 3 bottles of Juice which I never requested, and that was what I was being charged for. I am not understanding how I am at fault for three bottles of Juice for the vape pen when I specifically requested not to be a part of the subscription. In the process of being charged without authorization the 69.99 for this subscription - I was charged 34.99 by my bank for an over draft fee. This company is scamming people and needs to be stopped. Also - When I very cleary asked the representative how I was at fault - he said I didn't call and cancel the subscription. How do I have a subscription when I clearly stated I didn't want a subscription?