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Online Overseas Retailer

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Online Overseas Retailer Reports & Reviews (15)

- New York, NY, USA • Oct 21, 2024
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I emailed them last week and told them they are still trying to take money off my card and they said I don’t have an account!

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- Bronx, NY, USA • Jul 18, 2024
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They returned the new item, claiming that it had been used (lie).They also lost a few returned items and refused to provide a refund (for something they lost). They know they are scamming their customers by dedicating many resources who would instead work with banks once the credit card purchase was escalated rather than resolving issues directly with customers.Lots of customers are scammed by absolutely horrendous business practices that they do.

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- Far Rockaway, NY, USA • Jun 15, 2024
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I am a first time buyer with the company she curve. I bought two crew cut body shapers from them. This comapany uses a new shipping carrier called uni uni who do not deliver the packages correctly. I live in apartment in a unsecured housing development in NYC. we do not have mailrooms or lobby attendants. my package was to be delivered to my apartment but the carrier left it in a lobby with a door that stays propped open my order had my unit number on it. when I reached out they sent me a picture of the delivery person holding my packing in front of my apartment building not even inside. when i reached out to she curve they just kept saying i received my package and to check with my carrier. uni uni is not my chosen carrier it is the chosen carrier of this company that is who they choose to ship their packages with. she curve customer support manager Karen, refused to give me a refund even with the pictures from uni uni holding my package in the air outside to show my building in the background and not at my aprtment with my door and apartment number in the background and a copy of the email of uni uni's response which was that my item was delivered to me. she curve offered no help, they just helped themselves to my money. Beware of this scam company with no honor or integrity. **Also I had the same issue with Shein but they reached out apologized and refunded my money.

Date of experience: June 13, 2024

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- West Des Moines, IA, USA • Jan 30, 2024
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Gotten two emails replying that there are production issues. Paid for device in mid december. No order number or tracking given in emails. This is a waterproof music device for swimming.

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- Brooklyn, NY, USA • Dec 16, 2023
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This app makes canceling your subscription very tricky on purpose. I canceled my subscription and deleted the app. Then I started getting suspicious charges that my credit card company flagged (which means that this company already is flagged by my credit card company). I denied the charge four separate times and then the fifth time they got the transaction approved somehow. When I logged in to the website (I deleted the app after I canceled the service, but a mistake that I'll never make again was not screenshotting that confirmation of cancelation) I was greeted with a questionaire about why I was canceling my subscription right when I logged in. After I answered the questions I was THEN successfully done with canceling my subscription. When I wrote to their customer service I was basically told that they wont refund my charge, but that I wont be billed again. To be clear- I never even used their services. I was totally fine paying for the intial subscription fee/time that I signed up for, because that was on me for not using it, but to then be charged an extra $52 for something I never even used? I was just asking to be refunded for that extra charge, but then being told that basically they are going to keep my money is not only predatory, but it's just morally corrupt and definitely gives off a vibe of scamming people out of extra money.

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- West Point, NY, USA • Dec 08, 2023
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The company marked the item as shipped and provided a UPS tracking number. Package was never given to UPS. Company customer service encouraged to claim the purchase to the shipping insurance. I called my bank to report the transcation. CF requested that I called my bank and cancel the dispute in order to receive my order. It's been over 17 days and I'm still waiting for customer service to resolve the issue. There is no phone number to call and the email for customer service reply maybe once a day.

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- Smithtown, NY, USA
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I ordered this online OCT 2nd 2023. I did not recieve any shipping confirmation by the 10th so I emailed no answer. I went on website no phone number is provided. i filled out contact form still no answer. On the 14th i emailed again no answer. On the 16th I went on website again no response. I sent an email on 17th 18th and 19th no answer. I looked online apparently there are many other consumers who have been scammed

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- Wallace, NC, USA
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I ordered items from the website. Items arrived and I am trying to send back. When I contact customer service at only email service@pappya, I received emails stating would I take 44 dollars back and keep items. I want a full refund and want to send back items. There is no phone number to contact.

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Business selling fake playlist promotion. Got nothing delivered only reviews. Is it even real people or just the owner using fake accounts?

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Took money for headphones that were never delivered. 2 years latee

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This person attempted to extort me for an additional $240+ just to ship an item I paid her. She knew I had a deadline which influenced the urgency which I paid her for the item, and when it was time to ship, she used it as an opportunity to be fraudulent and refuse to ship unless I sent her an insanely high amount of money. Even when I agreed, she made excuses for not wanting to go to the post office or give me exact proof.

My claim to my bank is word for word :

I am disputing separately is $960 which I sent her under the impression she would ship Monday LATEST June 26. The best time to ship was June 23. But the delivery was promised on or before July 1st. . She instead answers me on Wednesday June 28 that she is ready to ship, but says I just send her another $215 a made up amount, then she changed to $240, then she changed her mind stating she won’t evenattempt to skip unless I send her my maximum budget to Revolut which would cover her inconvenience of even going to the post office and she would send me a receipt then. The max amount of money she wanted me to give her yo even send shoes I paid for in full was to cover her Uber. She is entitled and a scammer. She extorted me for this item which was for a special occasion and with a deadline of July 1 LATEST. It caused me so much stress and I never received this item for the intended special occasion

Yet at the time, due to the of the urgency of my event which she abused, I even agreed to pay her the ridiculous amount in shipping. When I asked her for SIMPLY receipts directly from the shipping agencies for her previous prices, she refused to give me the proof, proving her prices were exaggerated and false and completely for her own personal use. She abused the situation and wanted more money from me.

Due to my desperate situation to receive the item by the deadline,

I even agreed to pay her the rate offered at fedex But she changes her mind again- she refused to even go to fedex unless I send her a “maximum amount of money” I am comfortable with the day before, to cover her commute, then her story changed that she won’t even go unless I call the fedex agency and get the rates myself because she is not a “shipping clerk” (I don’t even have the dimensions or her address, in fact she is in Eastern Europe, when she stated she was shipping from paris so I had no clue where she even was shipping from!), but also she said I must cover the inconvenience of even going to the agency -because her commute is expensive, proving that clearly the price she gave me with no proof obviously included all of these extra charges she made up for her personal expenses. I never ever thought I would have to pay her another $200+ just to ship shoes I already paid $960 for. She had no online store. No shoe box. Nothing. It was my kindness to support a small business which got abused and lead to being scammed. My willingness to support her as a brand with no basic commerce set up, and eagerness to pay her in full was met with extorting me for even more money

She refused to engage further or rectify the situation since June 11. It is now August 7. She has ignored my emails and is telling me she’s keeping my money. Keep in mind she did not even give concrete evidence of such high shipping amount which was a red flag, and STILL has my item and the $960 I gave her. Beyond extortion she is simply a thief,

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- Ridgewood, NY, USA
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It was for a pair of clippers. I purchased online using my credit card. I reached out to customer service and was assured that my order was on the way. Still nothing now no answer from anyone .

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- Corry, PA, USA
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rosegal had an ad on fb for clothing. I did purchase and knew that the item would take a few days to "process" the order. It took over 2.5 weeks to recieve the item because it ships from china but did not state that when I ordered. I tried to return and they said I had to pay shipping to send back to a US warehouse in MO. It was going to cost almost $12 to send back. It took way too long to receive and wasnt right that did not disclose that it was coming from outside US. Also, the clothes are so cheap feeling I wouldnt wear.

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- New York, NY, USA
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I ordered two items and was sent an email that both were shipped. I was charged in full 2 days before the shipping confirmation email. I never received the second item. I had to email them after they did not respond through their messaging system. The representative said the item was out of stock and I'll get a refund in 10 days. At this point it seems as if I did not contact them, then they were not going to inform me or issue a refund. It doesn't make sense to charge for and send a shipping confirmation, then say the item is out of stock. This just happened, so I am still awaiting a refund.

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Marketing tactics were manipulative and sizing conversion information was totally inaccurate

Return policy unclear https://forlest.com/pages/return-and-refund and did not outline any costs to the customer

When asking for a return label, misinformation was given about the cost of the return

Returned the item but never received the refund until sending an email

The cost of return was not listed on the website and also was not what was quoted by customer service

"Sure Wendy, a prepaid label would be issued for you to return them first,thus 15USD would be deducted as shipping cost&processing cost off the refund alternatively. If you agree, we would proceed.Thanks & have a nice day."

"8 was the 1st delivery cost, and 15 is what the warehouse charged us including logistic cost and warehouse processing cost. "

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