SCAMOnline Overseas Retailer Scam - Fake Tracking Number Reports & Reviews (5)
Online Overseas Retailer Scam - Fake Tracking Number Contacts
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Scammer's email [email protected]
Country United States
Victim Location NY 11941, USA
Total money lost $130
Type of a scam Online Purchase
Scammer's website syringern.com
Scammer's address GD
Scammer's email [email protected]
Country United States
Victim Location OR 97338, USA
Total money lost $34
Type of a scam Online Purchase
The order never arrived. The business was contacted about this and responded with this email:
Hello, ______
Thank you for contacting us.
Your package has be delivered directly to the delivery address by the courier we cooperate with. It does not need to be forwarded by your local courier, so you cannot check our parcels on your local courier query website.
We are very sorry to hear that you haven't received the package yet. We understand your feelings and are well aware that every order and package carries the strong expectations and love of customers. Our goal has always been to provide customers with a satisfactory shopping experience, and please believe that we will solve all your problems for you.
After hearing your feedback about not receiving the package, we contacted the courier as soon as possible, hoping that the courier could make financial compensation, but it was difficult for us to obtain compensation from the courier. Normally, couriers will not make any compensation for delivered packages.
As our precious customer, we cannot let you bear this loss. We are willing to resend the package with the expedited service to you for free, and it is supposed to arrive within 7–15 days.
1. Are you willing to receive the second package? We will resend you if you want. Please let us know about your opinion.
2. If you are unwilling to wait and refuse the second package, please let us know and we will continue to provide you with other solutions.
If you have any other questions, please feel free to contact us here and we will help you solve the problem. Please rest assured.
We are looking forward to hearing from you soon. Hope you will have a good day.
Sincerely,
Customer Service Team
Scammer's email [email protected]
Country United States
Victim Location NY 10468, USA
Total money lost $80
Type of a scam Online Purchase
Scammer's website www.coanow.shop
Scammer's email [email protected]
Country United States
Victim Location NY 10940, USA
Total money lost $105
Type of a scam Online Purchase
On 11/25 I placed an order for a bath mat and storage boxes.
The Ad for the storage boxes is shown below. (The bath mat was ordered from the same site.)
Ad Here: https://www.coanow.shop/
The site stated I would receive notice when the item/s are shipped.
I would check tracking regularly but did not receive any notice of shipment.
On 12/19 tracking stated the storage boxes were delivered on 12/16. I did not receive anything.
I called the number provided on the website (415) 417-2329 but only an auto message instructed me to send an email to alert them of my issue. The email address provided on the auto message was unclear hence I used the email address on the order confirmation email that I received.
On 12/21 I received an email response saying their records show the items delivered on 12/16 to my address and that I should contact my local post office.
I did call my local post office. They investigated and informed me they had no record of the tracking numbers I was provided by this vendor. We have an inquiry number from the post office to prove that we really did contact the post office.
On 12/23, I emailed vendor again to inform them about what my local post office said. I have not received any response. I keep calling the customer service number but am not able to reach a live person.
On the bath mat, I also have not received any notice or delivery.
The website promises to respond to emails within 8 hours. However, while they responded to me the first time I contacted them within 8 hours, the second time we contact them, I haven't heard from them at all.
It goes without saying that my payments were accepted and debited off my bank account.
I have reported this to the Better Business Bureau with the hopes that international vendors such as this will not be able to do business in the United States or any other country in the world.
Scammer's address Carrer de Ramon Dagà 11 08402 Granollers, Barcelona, CT, USA
Scammer's email [email protected]
Victim Location NY 11514, USA
Total money lost $20
Type of a scam Online Purchase