SCAMOnline Purchase - Bags outlet vip Reports & Reviews (1)
Online Purchase - Bags outlet vip Contacts
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www.bagsoutletsvips.com
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Reported details
On my credit card I see:
Oneniceshopping spring Colorado
Www.oneniceshoppingspring.com
Tel 9708130875
Transaction details : hustling
communication is below
On Apr 10, 2024, at 9:56?PM, service teams <[email protected]> wrote:
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Dear customer,
We are also deeply aware of our mistakes. We should check the refund result again after applying for a refund.
But the time for the refund to arrive is really not something we can decide. It is decided by the bank.
Thank you for understanding. We have actually successfully applied for a refund this time.
Please wait a little longer. We also hope that the bank can transfer the refund to your account quickly.
Sincerely yours,
Customer service
****** ****** ** ****** **************************> ?2024?4?10??? 18:45??:
Hello,
I have never heard of such thing. Can someone please confirm that the refund has successfully been processed? This is absurd.
Thank you
Sent from my phone, my apologies for any spelling mistakes.
On Apr 9, 2024, at 10:17?PM, service teams <[email protected]> wrote:
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Dear customer,
We are sorry for the situation.
The last refund application was unsuccessful due to a system error.
We have re-initiated the refund request.
We apologize again for the inconvenience caused to you.
Sincerely yours,
Customer service
****** ****** ** ****** *************************** ?2024?4?9??? 18:53??:
Hello,
Have not yet received a refund. Please advise.
Thank you
Sent from my phone, my apologies for any spelling mistakes.
On Mar 29, 2024, at 4:43?AM, service teams <[email protected]> wrote:
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Dear Customer,
We have cancelled this order for you.
We refunded your original account on the date 2024-3-29 which you had paid for your order.
Kind note:because it's an international transaction here, the refund will take around 7-15 business days to arrive at your account.
The refund specific arrival time depends on the bank.
Please check it. If you haven't received it, please contact us.
If you have any questions, please contact us.
Best regard
Customer service
****** ****** ** ****** *************************** ?2024?3?29??? 09:16??:
Hello,
Your company has advised that the product I want it is not available. What am I supposed to do? I will not wait indefinitely for a product that I have already paid for.
I have been waiting long enough for this. So it is not my mistake but rather yours for selling something you do not have available. Either I receive the product ASAP or a full refund will be expected for not being able to fulfill my order.
Thank you
Sent from my phone, my apologies for any spelling mistakes.
On Mar 28, 2024, at 4:53?AM, service teams <[email protected]> wrote:
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We didn't say we couldn't fulfill your order, you said you wanted to cancel it. We have also canceled.
Just inform you that the bank will charge a 10% handling fee. Please confirm it.
Do you want to complete this order?
****** ****** ** ****** *************************** ?2024?3?27??? 18:28??:
Hello,
This is absurd. My order was placed on March 10th and the company can not fulfill my order and now I must pay? Outrageous, poor customer service, I would like this issue escalated and my refund to be 100%. I’ll not pay for an issue that is not mine and it is not advertise. I was looking over the website and I don’t see anything referring to not having a full refund. Please issue my refund immediately this has taken way too long.
Thank you
Sent from my phone, my apologies for any spelling mistakes.
On Mar 26, 2024, at 11:01?PM, service teams <[email protected]> wrote:
?
Dear customer,
Because it is an international transaction, the bank will charge a 10% handling fee.
Thank you for your understanding.
Sincerely yours,
Customer service
****** ****** ** ****** *************************** ?2024?3?26??? 11:17??:
Sorry, I don’t understand the email above? Is the order cancelled and will I be refunded?
Please advise? If there is any charge please also advise because I see that returns are free and fully refundable so I don’t want to get charged for a product I’m not keeping
Thank you
Sent from my phone, my apologies for any spelling mistakes.
On Mar 25, 2024, at 11:45?PM, service teams <[email protected]> wrote:
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Dear customer:
We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized.
If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.
Any cancellation made after an order has been placed, will be subject to a cancellation fee of 10% regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations.
Sincerely yours,
Customer service
****** ****** ** ****** *************************** ?2024?3?25??? 19:42??:
Hello,
No. Please cancel and refund me.
Thank you
Sent from my phone, my apologies for any spelling mistakes.
On Mar 24, 2024, at 11:05?PM, service teams <[email protected]> wrote:
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Dear Customer,
Thanks for contacting me and hope this email finds you well! We are an outlet store, so the prices are more affordable.
There are lots of clients who have purchased from us and given positive feedback to us.
Would you like to reconsider it?
Please feel free to contact us if you have any questions or need further assistance.
Best Regards,
Support Team-Customer Service
****** ****** ** ****** *************************** ?2024?3?22??? 23:10??:
Hello,
Why am I not getting a reply? Could someone please reply asap?
Thank you
Sent from my phone, my apologies for any spelling mistakes.
On Mar 10, 2024, at 5:14?PM, ****** ****** ** ****** *************************** wrote:
? Hello,
When should I expect this package?
Thank you
Sent from my phone, my apologies for any spelling mistakes.
On Mar 10, 2024, at 1:20?PM, service <[email protected]> wrote:
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Please reply to this email should you need any help on the order, e.g. Order Cancellation, Payment Issues, Product Quality, Shipping and etc.
********************************************************************************...⇄ />
Dear ****** *********,
Thank you for purchasing from www.bagsoutletsvips.com. The order information as follows:
The order number: ************ Products Price Qty Total
Le Pliage Xtra S Travel bag
CAD 123.96 1 CAD 123.96
Longchamp x Robert Indiana XS Handbag
CAD 137.75 1 CAD 137.75
Sub Total: CAD 261.71
Shipping Fee: CAD 0.00
Total: CAD 261.71
Your order will be posted out in 2-4 days. And then we will email you tracking number once we get it from our delivery company.
If you have any problem (e.g. Wrong charged bill, Wrong shipping address, Wrong ordered items, etc), please do not hesitate to contact us.
Yours Sincerely,
service*************************************************************************...⇄