Online Purchase - Luna Toronto Reports & Reviews (1)
Online Purchase - Luna Toronto Contacts
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If you know any contact information for Online Purchase - Luna Toronto, help other victims by adding it!
Scammer's address ON, CAN
Scammer's email [email protected]
Victim Location ON M4W 1N6, CAN
Total money lost $69.95
Type of a scam Online Purchase
• Order Number: #****
• Vendor: Luna Toronto
• Tracking Number: ***
• Item Delivered: Alleged counterfeit merchandise marketed as legitimate.
2. Timeline of Events:
• Order placed on December 3, 2024.
• Significant delays in shipping, with multiple follow-ups and no clear resolution from the vendor regarding the expected delivery date.
• Item delivered far past the promised date, missing its intended purpose as a Christmas gift.
3. Issue with Product:
• The received item is of poor quality and appears to be a counterfeit product misrepresented as authentic merchandise.
• Upon raising the issue, the vendor refused to accept a return, citing their 14-day return policy, despite the delayed delivery.
4. Vendor’s Response:
• Vendor provided unhelpful, repetitive responses without addressing the core issue.
• Vendor denied responsibility for selling counterfeit goods and refused to offer a refund or exchange.