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Online purchase not as advertised on webiste / can't get return shipping label

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Online purchase not as advertised on webiste / can't get return shipping label Reports & Reviews (1)

I was trying to buy a sweater for a gift. This is the one that I thought I was purchasing. None of the pictures are for the product: https://thegenuineleather.com/product/wednesday-addams-striped-cardigan/#tab-tit... />
What I received was the plastic jacket in the picture. Not a cardigan. Not in any of the pictures. I asked for a refund. They offered me $20 and told me I could keep the jacket. (I paid $65.) The $20 was also on the condition of another purchase with the company. I said, "No, I want the refund and you can send a shipping label. They require the return to go to Dubai or Australia, so it would have negated the money that I got back. They refused to send a shipping label. The picture that they used is for a $1,400 sweater from a company called Miu Miu. Let me know if you need anything else from me. Thanks in advance.

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