Online Purchase - Torrid *SPOOFER* Reports & Reviews (1)
Online Purchase - Torrid *SPOOFER* Contacts
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Online Purchase - Torrid *SPOOFER*, help other victims by adding it!
Scammer's email [email protected]
Victim Location ON P3A 5N8, CAN
Total money lost $40
Type of a scam Online Purchase
2024/05/08 22:00
Any questions, please contact us here, we will help you as soon as possible!
2024/05/08 22:00
Where are the items I ordered? ORDER wtmee240412234235750
2024/05/08 22:00
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/05/09 03:57
Hello,
Thank you for your email, we will be happy to provide you with the latest logistics information for your package.
According to the latest logistics display, your package is being delivered by logistics staff.
It is expected that you will receive the package in the next few days. Please keep your mobile phone open at all times to avoid being unable to answer calls from the logistics staff in time.
If you want to know more relevant logistics information, you can check through the following link.
https://www.track718.com/en/sltd
Your tracking number: *****************
If you have any other questions, please feel free to contact us again and we will be happy to serve you.
2024/05/09 03:57
Session Ends
2024/05/09 18:12
Any questions, please contact us here, we will help you as soon as possible!
2024/05/09 20:23
Who is the canadian shipping company?
2024/05/09 20:23
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/05/10 02:31
Hello,
Thank you for contacting us.
Please allow me to explain to you what happens with package shipping. Your package will be delivered directly to the delivery address by the courier we cooperate with. It does not need to be forwarded by your local courier, so you cannot check our parcels on your local courier query website.
If you have any questions about logistics information, or want to contact the courier directly, you can contact us by email first, and we will promptly contact the courier on your behalf and solve your questions.
Your tracking number: *****************
Logistics inquiry website link:https://www.track718.com/en/sltd
Thank you for your understanding and cooperation. If you have any further questions, please feel free to contact us again. Thanks.
2024/05/10 02:32
Session Ends
2024/05/10 17:54
Any questions, please contact us here, we will help you as soon as possible!
2024/05/11 09:34
The tracking app says my package was delivered however it was not. I would like my money back.
2024/05/11 09:34
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/05/11 19:20
Hello,
Thank you for contacting us.
We are very sorry to hear that you haven't received the package yet. We understand your feelings. We are well aware that every order and package carries the strong expectations and love of customers. Our goal has always been to provide customers with a satisfactory shopping experience, and please believe that we will solve all your problems for you.
After hearing your feedback about not receiving the package, we contacted the courier as soon as possible, hoping that the courier could make financial compensation, but it was difficult for us to obtain compensation from the courier. Normally, couriers will not make any compensation for delivered packages.
As our esteemed customer, we cannot let you bear this loss. We are willing to resend the package to you for free.
1. Are you willing to receive the second package? We will resend you if you want. Please let us know about your opinion.
2. If you are unwilling to wait and refuse the second package, please let us know and we will continue to provide you with other solutions.
If you have any other questions, please feel free to contact us here and we will help you solve the problem. Please rest assured.
We are looking forward to hearing from you soon. Hope you will have a good day.
Session Ends
2024/05/12 10:34
Go ahead and resend. If it does not arrive the second time I will want my money back.
2024/05/12 10:34
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/05/12 22:42
Hello,
Thank you for contacting us.
And thank you for your support of our products and services, your support means a lot to us.
We are in the process of arranging a reshipment for you now. Due to system limitations, the tracking ID may not be updated automatically in the future.
1. The package tracking number is being generated. If necessary, please ask us within three days.
2. If you are not willing to wait, please let us know and we will continue to provide you with other solutions.
If you have questions about the status of your package, please contact us again. We are always here to serve you.
Session Ends
2024/05/13 17:51
Any questions, please contact us here, we will help you as soon as possible!
2024/05/13 17:53
I want to know who the delivery carrier is on this end as well.
2024/05/13 17:53
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/05/14 02:19
Hello,
Thank you for contacting us. Let me explain the status of the package transport. Your package was delivered directly to the delivery address by the courier company we work with.
Your patience and understanding are greatly appreciated.
We have arranged to resend your package and usually it will be sent out within 3 days. The warehouse is packing your second package. We will urge our warehouse to ship it out as soon as possible and provide you with a tracking number. Please wait for it patiently. However, if you are unwilling to wait, please let us know and we will continue to provide you with other solutions.
If you have any other questions about the status of your package, please feel free to contact us. We will continue to provide you with quality service.
Session Ends
2024/05/16 20:03
The tracking number is not working?
2024/05/16 20:03
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/05/17 00:18
Hello,
Thank you for contacting us.
We have resent the package for you. You can check the status of your package through the information below:
Tracking number:
*************
Tracking website:https://www.618track.com/
Your resent package has been in transit and please wait patiently for it. If you have any questions about the resent package or need further assistance, please feel free to contact our customer service team. Thank you for your understanding.
2024/05/17 00:18
Session Ends
2024/05/17 19:11
Ok So here's the thing. I would like to be able to track my package and currently this is what I am getting.
2024/05/17 19:11
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/05/17 19:12
2024/05/17 19:14
So please advise why I cannot get anything when I check the tracking number?
2024/05/17 20:30
Ps - The tracking number you've provided a screenshot of. In that screenshot it is showing that the package is going to the United States. This is not where I live. That being said. Please provide me with a refund.
2024/05/17 20:38
Additionally, the shipment left the 9th of May and I only arranged for the reship on the 11th of May.
2024/05/17 20:43
So kindly refund me my money as not doing so is theft.
2024/05/18 02:16
Hello,
Thank you for contacting and supporting us.
What we want to clarify is that we are a responsible company. Our customer service team has always insisted on providing online services to customers. At any time, if you have needs, as long as you contact us, our customer service team will be committed to solving each problem as quickly and effectively as possible.
When you are unable to track your package, we suggest that you refresh or log in again
The courier will deliver your package to the address you left us, and you can also check if your address is correct from the picture below
Your order has been sent out already and you can check the status of the package through the following information:
Your tracking number: *************
The tracking site is:https://www.618track.com/
Tracking Tips: Open the tracking website above and enter your tracking number to track your shipping information.
As you know, estimated delivery dates can be affected by a variety of factors, such as traffic conditions, holidays, or weather. At present, we have not received any notification from the logistics company about any problems of the delivery, so your package is currently being transported smoothly. Please wait patiently for the package to arrive. We sincerely thank you for your understanding and patience.
To express our apology, we would like to send you one of the products you ordered as a gift. You can contact us after receiving the package and we will arrange a refund for this product.
If you have any other questions, please feel free to reply to us, we will be happy to provide you with help and after-sales service.
2024/05/18 02:16
2024/05/18 02:17
Session Ends
2024/05/25 15:18
my order has disappeared again. Also it hasn't moved in terms of your tracking. Please send me my money back. No I do not want you to resend the order. I want my money back. All of it. $38.11 CAD.
2024/05/25 15:18
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/05/25 15:19
2024/05/25 15:19
??
2024/05/25 23:30
Hello,
Thank you for contacting us, we care about your shopping experience.
And thank you for bringing the logistics delay to our attention. Please accept our sincere apologies for the inconvenience and trouble caused to you by the logistics delay. Please rest assured that we will always be committed to solving your problems.
Currently, your package is in transit. You can check the latest status of your package through the following information:
Your tracking number: *************
Tracking Website:https://www.618track.com/
Due to the recent store promotions, the volume of goods is relatively large. In order to ensure the quality and integrity of the packaging you receive, we have gone through quality inspection at all levels. Therefore, the carrier's packaging and sorting tasks are relatively heavy, and the transportation is delayed. But good things are worth waiting for. The price of the product you purchased is very affordable this year, and it will be difficult to get such a good offer again in the future.
1. Please rest assured that I have urged the carrier to expedite the shipment of your order and will continue to monitor the logistics status of your package.
2. We are willing to provide you with 10% compensation for logistics delays. Are you willing to take this and continue waiting for the package to arrive?
Please let us know what you think and we look forward to hearing from you.
2024/05/25 23:30
Session Ends
2024/06/10 18:03
Give me my money back. All of it.
2024/06/10 18:03
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/06/11 03:10
Hello,
Thank you for choosing our store and we look forward to providing you with a pleasant shopping experience.
We are pleased to inform you that your package has successfully cleared customs and will be sent to your location. Please wait patiently for it. Even though your package is getting closer to you, we wanted to provide you with some important information before its final journey. You can check the latest status of your package through the following information:
Here is your tracking number: *************
Here is the logistics query link:
https://www.618track.com/
Tracking Tips: Open the tracking website above and enter your tracking number to track your shipment.
In order to truly express our apology for your package not arriving, we will urge the carrier to expedite your order and provide you with 20% compensation for transportation delays. I wonder if you can accept it?
Thank you for your understanding and patience. If you have other questions or doubts, please contact us at your convenience, we are always at service for you.
Hope you will have a good day!
2024/06/11 03:10
Session Ends
2024/06/22 14:48
I did not receive my items. I want my money back. I do not want anything but my money back.
2024/06/22 14:48
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
2024/06/22 22:42
Hello,
Thank you for contacting us.
We are very sorry to hear that you have not received your package yet. We understand your eagerness to receive your package. Please accept our sincere apologies for the unpleasant shopping experience we have brought to you. Please rest assured that we will actively solve your problems as always.
You can check the status of your package through the following information:
Your tracking number:
*************
Tracking Website:
https://www.618track.com/
The logistics information shows that your package has been delivered. Typically, if a customer has not received their package, we would advise the customer to check with a neighbor or family member who may be receiving the package on their behalf. The carrier may also have delivered the package to a different location, such as a front desk or mailroom.
If you are unable to find your package after checking these positions, please let us know and we will investigate the matter further with the carrier. We may also file a claim to cover the cost of your order if a package is lost or stolen in transit.
If you have any additional questions or concerns, please feel free to contact us. We appreciate your business and will do our best to resolve this issue to your satisfaction.
2024/06/22 22:42
Session Ends
07:29
It is not with a neighbor. I want my money back.
07:29
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
07:30
This isn't an apartment building. This is a house in a very nice neighborhood. My neighbors would have brought me the package if it were indeed delivered. I want a refund.
14:25
Hello,
Thank you for contacting us.
We feel very sorry that you failed to receive the package successfully again, but please allow me to explain why the package was not successfully delivered.
Since this is the second time you have failed to receive the package, I think the courier has some problems with the delivery service in your area. We have filed a claim with them already. Although they still refused to bear 100% of the loss of the order since the package was shown delivered, we tried our best to require them to increase the proportion of the compensation for the loss as much as possible.
With our unremitting efforts, we have obtained a 60% refund for you. I know this may be different from the ratio you expected, but please understand that we also suffered a huge loss as the products were sold at a very low price already. We would appreciate it if you could understand our difficulty.
Please allow me to apologize again for the current situation. We look forward to your reply soon.
Session Ends
17:53
No I want 100%
17:53
Hello! We want you to know that we have received your message and will be in touch with you within 24 hours to resolve your issue. Thank you very much for your patience.
17:53
This was a scam. You've had my money for more than 2 months and have made money off of my money. I want a full refund. I will not accept 60%.