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Online Purchase - Veloura-Vancouver

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Online Purchase - Veloura-Vancouver Reports & Reviews (1)

• Nov 05, 2024

Through facebook and instagram I saw the products of Veloura.

They looked great and the prices seemed ok. Aside it stated that they had 30 days returns if any problem.

When I received the product it was far from close to the picture on the website. Horrible and not worth a quarter of the price paid ($60cad).

When I looked at the information on the webpage, there were pages and pages about how to return and when a return was not allowed. To start, all the products have some form of sale, so none of them could be returned, still there is no contact information on the page, no address, no phone, no nothing. Even filling up the information to do this complaint was difficult, as there is no sufficient information anywhere.

There should be a form to protect and / or inform the public from fraudulent websites that pose as being local and they are obscure places to rip off customers.

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