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Online Retailer Not Honoring Return Policy

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Online Retailer Not Honoring Return Policy Reports & Reviews (2)

- Bradenton, FL, USA
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Was told if I had to return the product I would get a full refund in 2-3 weeks. After 3 phone calls and a month of waiting I did not receive the refund and I was told they had deducted $50.00 for a restocking fee. I paid to send the product back and no where in their ad did they say they would charge a restocking fee. I was told this after my last phone call and they had not returned my money as of then. The person said she would request the refund but she had no control over the restocking fee. I feel this whole thing was a scam and people should be aware of it.

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- Fort Lauderdale, FL, USA
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I ordered a product on line that did not meet expectations and wanted a refund. The company gave me a run around and would not refund my money

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