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Online Retailer Not Honoring Stated Return Policy

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Online Retailer Not Honoring Stated Return Policy Reports & Reviews (1)

- Ludlow, MA, USA • Sep 10, 2024
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I bought a remote control for a gas fireplace and it did not work and when I tried to return it, they stated I was past my 30 days even though I wasn’t. They will not return my phone calls or emails. The ‘chat’ system told me they do not have manager on staff.

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