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Online Retailer Scam - Facebook Ads

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Online Retailer Scam - Facebook Ads Reports & Reviews (26)

- Coram, NY, USA • Feb 03, 2025
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There was an ad on Facebook for the smart pet planter. I followed the link and paid for the product. I received a confirmation email right away stating they would ship within 72 hours and provide a tracking link. After a few days passed, I emailed them asking for the status of my order. No response. I emailed 2 more times with no response. I also tried to go to their website , and it does not exist.

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- Clinton, AR, USA • Jan 16, 2025
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Saw an ad on Facebook for a huge discount on items. I looked at the top of the page when clicking on it and it looked like it was from Comfrt. It was actually comfrt.com. Once I ordered, I received an email (I still have all the communications from them) that my order was received. I received a notification in my email a couple days later that it had shipped. I waited and waited and when it didn't arrive I used the link they had sent to track my shipment. I tracked the shipment and it showed me that it was at customs. I then started watching it as I didn't think Comfrt was a brand from overseas and I noticed that it stated it was coming from China. I then asked where my package was and they screenshot exactly what I could see on my end and said it was in customs. When I told them if I did not receive my package in a certain amount of days I would be filing a complaint they said it would be here by that date. On that date the package status changed to delivered yet I didn't get my package. When I asked them about it they said to contact my neighbors (which I did because our packages usually do get delivered to each other) however, they had not received anything either. I told the company that again and they have not answered me. I sent another inquiry today and asked for the actual postal service that it was sent through.

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- Jacksonville, FL, USA • Dec 28, 2024
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Ordered magnetic gym bags from Velo. The order has never shipped or been delivered and it has been over 2 weeks. They marked it as shipped but the tracking number says carrier has been awaiting shipment the entire time. Contacted Velo two times with no response. Do not waste your money, this is not a legit business. They are using Facebook ads and then not delivering product.

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- Pomona, CA, USA • Dec 18, 2024
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The ad on Facebook shows women's purses. The ad shows a picture of a family, husband, wife, and two children, stating the wife started this company.

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- Monroe, NY, USA • Dec 11, 2024
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Bought product I saw on Facebook.

Email says on its way 9 days ago

Tracking number does not work

Multiple emails to them with no response

Others say the same on comments on social media

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- Joshua, TX, USA • Nov 21, 2024
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Ordered commemorative coins from an Ad posted on FB. Never received items; no confirmation so we tried to locate the Ad again, but could not find it. They charged us for the items we thought’ we would receive. Today those exact amounts hit our bank account again; same company. This is classic fraud/scam and the real tactical business is for just that “tactical gear” - not coins.

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- Saint Charles, MO, USA • Nov 20, 2024
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I bought two Xmas trees 39.99, 49.99 off this website on FB. After 3 days of no confirmation I tried to contact. No response then 3 different charges were taken out of my bank account for over $1000 for another company claiming to be out of California. We shut our debit card down and have filed security: fraud investigation. But the phone number and address are non existent. I’ve emailed several times and no response.

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- Opa Locka, FL, USA • Nov 13, 2024
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They are running a very well ser website and tons of sponsored adds with Christmas trees and other bunch of products. Everything looks very legitimate. After paying for A fedex 2 day package shipping of 8.99 ai tried contacting at the website and emails were returned undeliverable also I started a research process and a lot of other clients were advising about scam .

This should be turned down and investigated. I initiated an apple dispute for the charge.

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- Nashville, TN, USA • Nov 10, 2024
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Made a "too good to be true" order from a Facebook Ad. My bank contacted me regarding suspicious activity. Credit card is now shut down.

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- Babylon, NY, USA • Mar 06, 2024
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I found the shop on face book and ordered an ornament holder and never received it.

Never heard from them either.

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• Jun 17, 2024
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I ordered the same item from Facebook. Someone corresponded with me for a few months after my order was shipped to the wrong location. They eventually stopped responding. I ordered my items in December 2023. It's June 2024 -- have not received the item or a response.

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- Dickson, TN, USA
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The advertisement was on Facebook. The business has a website and says they have 80% off board games.

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- Amherst, OH, USA
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Facebook refuses to remove scam site advertisements.

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- Raleigh, NC, USA
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Deceiving advertisement of product on Facebook. Charged $15 more than the receipt. Would only offer to give me a refund of $6 when there’s a 14 day return policy. Made it impossible to return and went through obstacles with any customer support.

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Went on Facebook for a IPad offer which stated it was from the Walmart Store however, it was a scam. They tried to get in my back account and withdraw funds out. I closed the bank card out at Chase Bank and reported them.

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- New York, NY, USA
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Scammer posted an add on Facebook advertising a free cat tree, just pay $8.35 in S&H

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- Asheville, NC, USA
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ORDERED SHOES ON WEBSITE. TOOK MY MONEY IMMEADIATELY. HAVE TRIED TO CONTACT SELLER FOR CONFIRMATION AND ORDER # WITH NO RESPONSE. TRIED CALLING, GOES TO VOICEMAIL WITH FULL MAILBOX.

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- Chicago, IL, USA
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buying on face book and never responded to any phone or e mail.

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These guys advertise one thing and do another, all they want is your credit card # so they can continue to ship product, or not, and then charge your card. Absolute crooks. The phone number they list is always busy. The email they never respond to. I doubt any of their products has any ingredients in them other then whatever is cheap, you can digest and nothing happens. The gummies are nothing more than over the counter candy. These guys should be investigated for the scam they are running. DO NOT BUY ANYTHING FROM THESE CROOKS!

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I can't believe that so many people are taking advantage of this offer. There doesn't seem to contact these people to cancel future orders. I do not want my credit card to be charged in the future by this questionable company.

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Purchased said gummies thru ad on Facebook. 3 bottles for 39.95 + 2 free bottles, what the ad alleged. My account was debited for 59.95, them it was debited again for 199.88 by the same "company". This was in February of 2023. As of today, March 18,2023 my account was debited again for 199.88 by the same company. Below is the information my bank has that they have me to assist in filling a complaint and possible charges.
800-890-7156 ( which is only a busy signal, never rings).
C7*TRMEREJ

I am very upset and confused by this. I am 73yoa, I am retired and in a fixed income. I can't afford this and I don't understand how people can do this type of things to someone.

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The EXACT same thing happened to my. I am 72 retired Navy (yes should have known better) and after 1 purchase they keep charging my CC 199.88 every month but never send anything. When I call now all I get is a busy signal. Well it is now in the fraud section of my bank.

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