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Online Retailer Scam - Instagram Ads

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Online Retailer Scam - Instagram Ads Reports & Reviews (11)

- Tomkins Cove, NY, USA • Jul 25, 2024
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Saw an advertisement on Instagram for a particular Gas Can under the Sure Can USA logo. I don't normally procure any products unless i vetted them. But i guess i was fooled by this. My belief is I was ordering from the company. I have a receipt and was provided a tracking number from a logistics company called SUDA. The can never came after waiting a few weeks. I sent an email back as there is no number to call and was assured the can was delivered based on checking with the logistics company. I pressed for the actual details of the delivery, including pictures and who is the local logistics carrier. They sent back another email apologizing for not receiving the the gas can, but it was not their fault and most likely stolen. Offering me now a 30% refund as of 2 weeks ago, but not seeing it yet. Its minor wrt money amount, but not sure where this entity is from. Or if SUDA is a real logistics carrier. Keeping an eye on my credit cards and other financial info.

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- Floral Park, NY, USA • Jun 21, 2024
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This brand of undergarments advertised on Instagram and ordered back in May. Never received a shipment number or any product ID. I emailed them at least 5 times and asked for my money back and to cancel orders. Company told me that "they weren't like Amazon and couldn't ship fast enough and to give them time."

I have asked for my money to be refunded and to cancel my order 5 times. No more response.

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- New York, NY, USA • Apr 30, 2024
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IT WAS A SURVEY OFFERING A FREE TOTE BAG IF COMPLETED. i COMPLETED AND WAS ONLY SUPPOSE TO PAY SHIPPING AND HANDLING. i GIVE THEM MY CREDIT CARD NUMBER.

HAVE YOU HAD COMPLIANTS FROM OTHERS? i WILL WORK WITH THE CREDIIT CARD COMPANY (CAPITAL ONE) TO REPORT FRAUD.

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- Asheville, NC, USA • Mar 27, 2024
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I saw some pants on an Instagram ad and bought them. They looked like a sturdy cargo material with a strap at the waist. They sent me what are basically cheap scrubs. The material is crap and the sizing was wrong. When I went to ask for a refund they said they would only refund 30%. They are lying about their product and are stealing money from people.

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- Brooklyn, NY, USA • Feb 29, 2024
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Shop flexer.com sells toilet brush. They target customers with instagram ads. I ordered 1 time purchase of one brush for $19 on January 22, 2024 but did not subscribe. There was very minimal information even on their order email notfication. I was charged again for $39.95 on Feb 25, 2024. This is a fraudulent charge. i didnot receive any email notification but saw this charge made to my credit card. This company is a scam.

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- New York, NY, USA • Jan 28, 2024
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They have an ad on instagram and a website

Called mo-r-fu.com

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- Poughkeepsie, NY, USA • Dec 10, 2023
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They claimed to be selling sweatshirts. Their email is [email protected]. They sent 2 low quality necklaces in the mail and I believe leaked my personal information. Their website no longer exists. I originally found them from an instagram advertisement.

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- Brentwood, NY, USA • Nov 23, 2023
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Bought through IG ad, and from 1 website then received receipt from a suspicious looking website

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- Brooklyn, NY, USA
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There are advertisement for discounted holiday advent calendars on Instagram. When I made a purchase, I realized in the confirmation email that none of the "details" links worked, that the customer service platform they said they used did not exist, and that the description of what was purchased was incorrect. The website itself had links that didn't work.

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I was on Instagram and I saw an ad with opra selling opra weight loss apple cider vinegar gummies

They were 39.95 and free shipping

So I was putting the order on and sent to checkout and it went right through

So I waited for a confirmation and I got it and I was charged 198.76 I right away emailed them it said 1 unit (x5) they did not answer me and at that point I couldn’t get them on phone

I wrote numerous emails with no response I asked for a total refund and I said if they decided to ship I would send unopened return to sender

The day it posted I got discover on it they decided to give me credit

But then early august the super slim sent the confirmation that they sent me and they gave it back to the merchant

They told me to go through

And funny thing the merchant answered me after they got it back

Early august ! Under the initial email thst I sent to cancel order

So all that time they ignored me ! There were numerous thread emails as well

They said that being I opened a dispute with the card company that I should have dealt with them ! Imagine !

I am a 70 year old woman I do not have a computer or a printer

My phone and I pad do just fine

I cannot pay this money it’s crazy

Why in the **** would I of anyone else order 5 bottles

They have scammed others for way more

I really need. My money back

I pay my discover in full always

I do not have an extra 200 to blow on social security I pray you can help me

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I tried to purchase an item that I saw on an Instagram ad. I made the purchase on the Moon & More website. I tried to call the phone number 855-247-3400 and there was only a voice recording.

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