Online Retailer - SPAM Emails Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
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Scammer's website www.luxemall.sale
Scammer's address HE
Scammer's email [email protected]
Country United States
Victim Location NY 11217, USA
Type of a scam Phishing
The company uses multiple email alias to promote FAKE luxury items. Their unsubscribe function does not work, and they keep sending emails through new aliases.
Unsolicited emails sent repeatedly despite unsubscribe requests; company fails to provide legitimate contact information to resolve the issue.
Details of Complaint:
I have been receiving repeated unsolicited emails from LUXE despite never signing up for their communications or engaging with their products or services. These emails are sent using multiple aliases, which I find deceptive and potentially in violation of consumer protection laws, such as the CAN-SPAM Act.
I submitted a written request via email on December 20, 2024 asking to be unsubscribed from all communications and for my email address to be deleted from their records. I contacted them several months of unsubscribing. However, I have continued to receive emails from the company, demonstrating a clear disregard for my request.
There is no posted phone number or email address provided for customer service inquiries on their website, making it impossible to resolve the issue directly. This lack of transparency raises further concerns about the legitimacy of their operations.
Desired Resolution:
I am requesting the following actions from LUXE:
1. Immediate removal of my email address from all databases and communication lists.
2. Written confirmation that my email address has been deleted and will no longer be contacted.
3. Review of their email practices to ensure compliance with consumer protection laws
Additional Comments:
The company’s behavior suggests a disregard for consumer rights and transparency. I believe they are engaging in deceptive practices and potentially violating federal regulations. I am filing this complaint to ensure the matter is addressed and to prevent similar actions from impacting other consumers.