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Online travel agent called back after booking and said reservation was not secure; wanted more money to secure reservation

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Online travel agent called back after booking and said reservation was not secure; wanted more money to secure reservation Reports & Reviews (1)

- Saint Johns, FL, USA • Sep 25, 2024

Offered a promotional price for a flight for a set time and date. I booked online through hopper and paid $266. The company (travoport) then calls and tells you your flight isn't secure and they pretend to call the airline to secure your ticket and then they say they can't and you need to pay more money to get a secured ticket because the airline wont approve the discounted price. I tried to get a refund and they told me no. After arguing for an hour she said i have a ticket it just isnt for sure. After i called united and they said i did not have a ticket and they showed them trying to book it or run the payment twice so asvised me to call the bank and stop the payment

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