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Overstocksmart.com

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Overstocksmart.com Reports & Reviews (2)

- Eastman, GA, USA
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no address or phone number can be found for overstocksmart and have emailed several times and no response from them. i placed an order on 3/22/19 and today is 5/29/19 and still nothing. they got their money but i havent received nothing.. this company is nothing but fruad and should be removed for the website..

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Overstocksmart.com seems to be an obvious fraudulent website. One is unable to verbally contact anyone on any related customer service matters. Your only means of "contact" is provided by a hyper link that provides no visual email address. There are many other warning signs of the fake website including no physical address or phone number listed, no direct means of contact as noted, misspellings and punctuation mistakes. We have sent multiple requests to "customer service" for order tracking and more with zero responses.

Here is a sample snap shot from their "wesbite" regarding cancelling an order.. No accredited business would operate this way IMO. Many other red flags are present on from their "contact us" dropdown tab.

Order Cancellations/Modifications

Due to the nature of our inventory system, cancellations or modifications to any order are not permitted in any instance - no exceptions. This applies even if immediate contact is made via any method. Immediately after an order is placed, the associated stock is reserved, and the order is sent to processing and cannot be altered or cancelled. We apologize, but in order to provide the fastest and most accurate order processing possible, our system is set up in this way. Any order is eligible for return or exchange according to our terms and policies below. If you attempt to cancel payment through your card issuer or bank, this is in violation of our terms of sale and will be subject to an additional $100 fee plus any additional related costs. In some cases, this may also constitute buyer fraud, and may result in a criminal complaint filed against any buyer who attempts to circumvent the no cancellation policy in any way.

NOTE: IN SOME INSTANCES WE MAY BE ABLE TO UPDATE AN ADDRESS OR REDIRECT A SHIPMENT (CANCELLATION IS NOT POSSIBLE) - WE CAN FORWARD SUCH REQUESTS FOR A CHANGE IN THE DELIVERY ADDRESS - BUT IT IS NOT GUARANTEED THAT SUCH UPDATES CAN BE MADE, EVEN IF IMMEDIATE CONTACT IS MADE - TO REQUEST AN UPDATE TO THE DELIVERY ADDRESS - CONTACT US

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