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Pajamapart / FADEL-BEATTY LIMITED Online Retail Scam

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Pajamapart / FADEL-BEATTY LIMITED Online Retail Scam Reports & Reviews (1)

- Dallas, TX, USA
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I was targetted online and made a purchase at this website pajamapart.com using my credit card to make payments. I was given an order and tracking number. I tracked it until it was said to be delivered on Jan.20, 2023 at my mail box. This item would never fit into the mail box, after a few days I contacted the company via their email [email protected] and a response came to check everywhere and ask neighbors, you know, the usual. After I convinced them I had cameras both at my door and mailroom and no delievery was made. They responded thus:

Senay <[email protected]>

Feb 21, 2023, 10:50?PM

to me

"Dear ,

It’s a pity that you did not receive the package. We do not want such a terrible thing to happen, and we understand your mood. We know that every order and every package carries the strong expectations and love of customers. Our aim has always been to provide customers with a satisfying shopping experience.

As soon as the incident happened, we contacted the logistics company, hoping that the logistics company could make financial compensation so that we can also provide a better balance for customers. The logistics company rejected our claim, so we got nothing.

But we can't let you bear this loss,we are willing to make resend to you at no extra cost.

1. Will you sign for the second package? Please let us know your idea.

2. If you are unwilling to wait and will refuse the second package, please tell us, we will continue to negotiate other solutions

Looking forward to your quick reply, we will arrange a refund for you immediately after obtaining your consent.

Needless to say, I did not get anything even after I got this other email from them: Thaway <[email protected]>

Feb 23, 2023, 9:21?PM

to me

Dear ,

Thank you for shopping in our store.

The package has been sent. The tracking information needs 3-5 days to be updated by the carrier. Please allow 3-5 days for carrier updates and tracking shipping information.

I'm so sorry for the inconvenience I caused you. If you have any further questions, feel free to contact us.

Sincerely,

Thaway

Customer Service Team

I am still trying to track their physical address and report to the authorities but have not been able to yet. ScamPulse.com please investigate if you can, and let everyone know about this company.

Thanks</[email protected]></[email protected]>

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