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Palmloam.com

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Palmloam.com Reports & Reviews (5)

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Will not refund you your money even though their site says they will fully refund you. They refuse to send shipping information to return items.

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Bought a swimsuit from this business. The business has no physical address listed. Just their email address [email protected]. I read the policy and it stated to contact them for a return. The suite was too big. I sent the email on 7/5/23 no response until 7/24 stating they won’t accept the suite and will refund me $5.

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Ordered swimsuits. Received product but these did not fit. Attempted to return per the website policy and re eived no email for 2 weeks. Then got an email saying we were putside of the return window, which we were not. Then we were offered a discount on future items. Again requested to return products for a refund and were told we could not do this.

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I ordered swimsuits from palmloam.com The product was received, but the quality was very poor in quality fabric and sizing. Their website stated they had a return policy for full money back which is why I took the risk to order from this company and try their suits knowing I could return what didn’t fit. I tried to return everything and they responded to my email in broken English and tried to offer me coupon codes instead of a refund. After 2 emails saying I would not accept a coupon and wanted full money back less shipping as their website advertised they never responded to any emails. I mailed the product back to the address on the package and never received a credit for the product or another email response. This is a deceptive company.

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- Dacula, GA, USA
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Purchased 3 swimsuits from website using my old navy cc but charges showed up at PayPal. Then the customer service email they provided gets returned as undeliverable and no phone contact is listed.

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