Passport Express Reports & Reviews (5)
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If you know any contact information for Passport Express, help other victims by adding it!
Type of a scam Online Purchase
It hindsight it would have been fairly easy to see on the first page - where there is a mention in orange: "Passport Assistance is a privately owned website that is not owned or operated by any government agency" - that the website is fishy but I was in a hurry to renew my child's passport and overlooked it.
More details here:
https://www.cbc.ca/news/canada/toronto/canadian-passport-online-pardons-waivers-...⇄
Scammer's email [email protected]
Victim Location BC V2M 5V2, CAN
Total money lost $216
Type of a scam Other
Scammer's website www.passportexpress.ca
Scammer's email [email protected]
Victim Location ON N2P 1T2, CAN
Total money lost $75
Type of a scam Online Purchase
I contacted them to say that they were false advertising and that I had no idea that I wasn't actually getting my passport, and they told me they would cancel it for me but that I have to pay them $75.00 to keep my information "safe". I asked for a way to dispute the charge since it's absolutely ridiculous to pay $75.00 for nothing, and they told me to go through my credit card company. I asked if they were a scam and they obviously said no.
The phone number is also associated with a website called passport online, which says that you get your actual passport from them, so there is a huge miscommunication between what actually happens.
As well, if you go to click the help button to get more information, it just takes you to the payment page... DO NOT FALL FOR THIS!!!
Type of a scam Online Purchase
Website as follow display the wrong or stolen phone number
https://www.passportexpress.org/assistance/registrations-declined.php?TransTime=...⇄
Scammer's address unknown,
Scammer's email [email protected]
Victim Location MB R2G 2K7, CAN
Total money lost $246.97
Type of a scam Online Purchase