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PC Matic Reports & Reviews (2)

- San Antonio, TX, USA
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I received a call from a representative claiming to work for PC Matic. He advised that the computer antivirus software/service which I had ordered was going to be refunded. I never ordered any type of product, and the fact that he would not provide me with a legitimate customer service rep ID#, his company's address and ScamPulse.com number also made it challenging for him to get passed my sixth sense. His way of putting me in touch with his "supervisor" was also very unprofessional. He just passed the telephone to him at which point the "supervisor" asked "who is SHE?" I could hear the "others" talking in the background. They all had foreign accents. I called the real PC MATIC (PC PITSTOP) and spoke to Sheila to advise her of the scam. She advised that this is an international issue. She was grateful for the information. She was also happy to see that I did not fall for this scam. Several companies are targets of this international scam, so please BEWARE!

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This email from 'Frank Taylor' at PC matic was sent to one of my clients.

From: Iifx PC

Date: Wed, Mar 30, 2016 at 7:01 PM

Subject: Computer Support ( IP Address Hijacked ) Frank Taylor

To:

Hi Sir

This is your Computer Technician Frank Taylor and we have been

receiving some notification out of your computer that someone from Beijing

( China ) with the ip address (104.192.108.132 ) have hijack your IP

address now whatever you will do on this computer they will get the

information about that , so as well as you get some time so please give me

a call @844-504-1870. I tried to call you several times but no one ans, so

if you get this email please call me as soon as possible its very important.

I tried to call you but did't connected to you.

Frank Taylor

PC Matic

844-504-1870

Toll Free 24x7

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