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PC World Geeks Squad

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PC World Geeks Squad Reports & Reviews (2)

- Jackson, TN, USA

Say they charged my account $449.99 for 36 months of tech service and will be deducted in 48 hrs, if I want to cancel of need help call help service line at +1-844-304-2056 had name as email contact Lawrence Johnson, Donald Williams as account manager sure they want you to call to dispute charge and then gladly help to cancel charge after obtaining account info, not positive b/c I didn’t call the number listed called my bank instead

- Waipahu, HI, USA

Received email "we have charged you $149.99 for 12 months subscription. We tried to contact you on your registered Phone number,Deduction of amout will appear on your bank account within 48 hours. If you have any Question or wish to cancel the Renewal, Please connect us on +1-800-421-4933 within 24 hrs". I did call to cancel and was transfered to banking department. Was told that $149.99 was deposited to my account so to login to my account. When I did the amount of $4,149.99 showed as deposit. She said she'll make the correction so hold on. She came back on the line and said she not able because it is my account so xannot take out monies so transferred me to another person. He said he need to check where is a place that is open that I can buy a gift card. So I was being instructed to go Target, Salt Lake, leave my phone on speaker, let him when I reach Target. Went into store asked an associate where I can get gift card and I was told by any cash register. As I looked all cards had set denomination so told him that. He says no, got to be one with Target Logo, need to purchase two $2000.00 limit to make $4,000.00 I need to give them back and he will stay on the line so I can give him gift card number. In the meantime an associate approached me if I needed help. I explained the situation, she said no buy gift card, hang up the phone, hang up the phone, this is a scam. I left Target and went to my bank, explained the situation and they found that that the $4,149.99 was transferred from my savings to checking. I was advised to change Login user name and password which they helped me.

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