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Peakfoather Shiyel

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Peakfoather Shiyel Reports & Reviews (2)

• Apr 23, 2024

I ordered a pair of sandals from a company calling themselves Brighty-luxe/h from Facebook. They sent me the wrong size. All their customer service contact is via Shiyel. They refuse to give me a return address. They keep insisting they sent the correct item even though I sent them a photograph of their product clearly showing the wrong size together with a copy of my original order. They keep saying the cost of return shipping is too expensive (for me!).
Advertised as Brighty-Luxe
Advertised as Brighty-Luxe

- Portland, OR, USA • Jan 12, 2024

Two items were ordered. One was delivered and we discovered it was nothing like the image presented on line and totally unacceptable. They refused to give us a means of return for a refund, even though their ad clearly stated they would allow returns. The second item we ordered was never delivered. They offered us a $3 refund for the first item!! They insisted the return fee would outweigh the cost of the item and we should take their offer of $3!! They advertised their company name as "Peakfoather", but their customer service response came from "Shiyel".

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