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Phishing - Fake Vehicle Warranty Scam

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Phishing - Fake Vehicle Warranty Scam Reports & Reviews (12)

- Lancaster, PA, USA • Nov 01, 2024

They are mailing out "2024 Vehicle Notification Department" letters about a "Price increase to our extended vehicle service plans (EVSP) effective November 7th 2024"

They left a call back number, and are attempting you to give payment for a service that does not exist.

- Philadelphia, PA, USA • Oct 22, 2024

I've been called by numerous NJ numbers (Elizabeth, Plainsboro, Bordentown, South Amboy, Mendham) where people claim to be calling from "Auto Service Group" (there is no website or online presence for this company, they are not registered with the BBB). They are calling about an expired warranty on my car - rattling off the make, model and VIN - and attempt to get me to buy coverage through them. The warranty for my car they are referencing is non-existent, I bought it out years ago. I have answered multiple times and told them to take me off their call list, yet they still persist. If I call back, there is a fake audio recording of a woman pretending to be a real person and a background track.

- Syracuse, NY, USA • Jun 13, 2024

Factory warranty on new car

- Lackawaxen, PA, USA • Jun 13, 2024

The scam is for an expired car warranty. The letter has a partial vin, my name and phone number along with vehicle make and model.

I received 3 different letters claiming that my car warranty was expired and that I had to get a new one of risk covering all costs myself. I called the number and spoke with a woman, who seemed legitimate until I asked questions.

- Upper Marlboro, MD, USA • Jun 07, 2024

A final notice related to updating the factory warranty of my vehicle.

- Chevy Chase, MD, USA • May 27, 2024

Received postcard-like notice with FINAL NOTICE in bold red font. Notice refers to factory warranty on 2024 KIA MOTOR CORP, which was also in bold red font. Only gives phone number and hours between 10:00 am to 7:00pm, MON-FRI. Also has a graphic of generic car with prices of different pricing of auto repairs.

- Indian Head, MD, USA • May 22, 2024

Letter rec’d (monthly) warning NO AUTO WARRANTY - vehicle protection information. Spammer requested I call - NO RETURN ADDRESS on the letter/envelope each occurrence

- Pennsburg, PA, USA • May 01, 2024

Scam reads” our records indicate that you have NOT contacted us to update the factory warranty on your car in order to guarantee. It’s continued safe operation call now 1-855-985-0144 by neglect and call now you will be responsible for paying all repairs out of pocket all policies come with 24 hour roadside assistance, towing, and car rental*covered parts are determined by level of protection. License representative will qualify you for the best protected protection based on your vehicles, age and mileage at the top it says final notice call 1-855-985-0144 within five business days make model and deadline of when I would need to call or on there customer ID number is also included .

- King Of Prussia, PA, USA • Apr 30, 2024

Received notice of 2024 price increase for extended vehicle service plan. This is not the company my service contract is with and upon investigation and contacting the dealership where I purchased my vehicle it was determined to be a scam.

- New York, NY, USA • Apr 13, 2024

"2015 Toyota Prius C Approval number: 089MC31183

Official Business Time Sensitive

Penalty for Private Use, $300

Bar Code

Important Vehicle Information Picture of orange Toyota Prius C

Customer Service Department

<<recipient's>>

Please Call to Confirm your vehicle Info

Contact: 1-888-413-6075

Assigned Dept. Approval Division

Amount Approved - Platinum Coverage

***RESPONSE TO THIS NOTICE REQUESTED***

THIS LETTER IS TO INFORM YOU: That if your factory warranty has expired, you will be Financially Liable for all repairs. Our records indicate that you HAVE NOT CONTACT us to get your service contract up-to-date. You have the option to protect your vehicle beyond the factory warranty. Please call us at 1-888-413-6075 before 4/26/2024 to confirm your eligibility.

IMMEDIATE RESPONSE REQUESTED

Notice Date: 3/29/2024

ATTENTION: <<recipient's>>

Our records indicate that you have not contact us to have your vehicle service contract activated. We are informing you that if your factory warranty has expired, you will be responsible for paying any repairs. However, if expired, you can still activate a service contract on your vehicle before it's too late.

Please call: 1-888-413-6075 today. ect..."

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NOTE: recipient sold Toyota Prius three years ago - recipient is deceased two years ago

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- Washington, DC, USA • Mar 24, 2024

Wants me to call about vehicle warranty as “coverage is going to expire.” I don’t own any car, let alone the one they say I own.

- Canton, PA, USA • Feb 06, 2024

This is a screen shot of the letter sent

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION:

Please call 1-833-330-5441 with VIN and current mileage before February 8.

Our records indicate that you have not contacted us regarding mechanical coverage on the vehicle you purchased recently.

You are receiving this notice because a limited amount of time has been allotted to the expiration of your vehicle's factory warranty coverage.

By neglecting to replace your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still may have time left to activate coverage on this vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements.

This may be our only attempt to contact you about your additional mechanical repair coverage.

We reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure eligibility.

Sincerely,

Paul Friedrick

Paul Friedrick

Program Coordinator

United Automotive Services

Operating Hours: Monday - Friday 8 a.m. - 9 p.m. EST and Saturday: 10 a.m. - 5 p.m. EST

To cease prescreened offers call 888-567-8688. See PRESCREEN & OPT-OUT NOTICE on reverse.

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