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Phone App Reports & Reviews (2)

- Chicago, IL, USA • Feb 28, 2024

When you earn enough coins to cash out they remove the option

- Riverdale, IL, USA

This scammer responded to an Amazon Customer Service number I googled on 1/17/2023. I needed help with canceling an Amazon Prime Subscription which I was unable to do on the app. The guy said he could help but I would have to add the AnyDesk app to my iPhone. Didn’t make sense but he assured it was necessary and so I followed his instructions. Big mistake!!!! I know now that that app gave him full access to my iPhone and my bank app was what he was after! I was so dumb following his instructions opening my bank account. He saw that I had Zelle and CashApp and who the people were that I sent money to. I can’t explain what happen to my brain in that moment and why I didn’t catch on before he had me send money to my husband and my son via Zelle; then forwarded too my CashApp where the money disappeared! I lost it at this point when I realized I had been scammed. This man wasn’t done with me as he asked me to go to the nearest Walmart so he could refund me on gift cards. I begged him hysterically to return my money! I was pitifully stupid, dumbfounded. He even texted me the next morning to go to Walmart. I was a mess! Beat myself up over and over recounting in my head what happened and how I could have stopped it! My reason for reporting this embarrassing situation is to hopefully help others to know how these scammers are working out there! I just turned 80 years old and have been cautious not to open questionable emails, texts, and phone calls! However, this incident caught me totally off guard since I initiated the customer service call. I hope everyone is careful with 1) numbers googled for Amazon Customer Service or any number for that matter; 2) AnyDesk App; 3) Zelle App; 4) CashApp. These apps have made it too easy for scammers! This has been a very costly teachable moment for me!

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